arriva customer service arriva customer service

Customer Service Representative 2 salaries. Sunderland Friday from 08:30 to 14:30 h. Tel. Winter opening hours. Phone Weve helped millions of people find a resolution. 134 routes; Map; Vehicles; 3 Wilson Road - Halewood Shopping Centre 3A Wilson Road - Liverpool John Lennon Airport 6 Upton Rocks - Liverpool 7 Warrington - Liverpool 8 Liverpool - Huyton Circular 8E Liverpool - Huyton Circular 9 Liverpool - Huyton Circular 10 St Helens - Liverpool 10A St Helens - Liverpool Find out with Busbud's extensive list of Arriva fares. This is a sure way to escalate your complaint so that an acceptable response is received. Our Customer Service is open from 6.00 to 23.00 on weekdays and 7.00 to 23.00 on weekends and public holidays. DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold. Arrivia is the largest stand-alone travel loyalty provider in the world. Therefore, by searching on Reddit, it becomes easier to know about arriva medical customer service more as all of the comprehensive details of it are available, be it the function, size, or brand. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. Driver charged extra for luggage. Busbud is proud to partner with Arriva and to offer Arriva services to travelers all over the world. Extensive travel options that easily integrate with your existing platform to drive sales and increase program value. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Timetable is not followed at all. 3.3. Given just how large this company is and the vast number of people and locations it serves, it's important to contact the right customer service team for your circumstances and needs. The Best Way to Contact Arriva Customer Service. Here's how you can use DoNotPay to skip Arriva's phone queue: That's it. Our travel privileges booking platform allows you to generate new revenue to support your business goals. Once our customer service team has been made aware of any complaint they will send the full report to the local depot manager. E-mail: enquiries@arriva.co.uk. Data will not be transferred to third parties except legal obligation. Lots of stops for restroom breaks. Bus not coming at all, allegedly because an accident on the road. We were directed by the staff to the misleading bus stop (old one). Reviews from Arriva employees about working as a Customer Service Representative at Arriva. UK, Tel: +44 (0)191 520 4000 Helensvale Queensland 4212, The Atrium, 1 Harefield Road, Whether you need help getting in touch with the Arriva customer support team or want to find agencies to help with your unpaid bills, DoNotPay has got you covered. Arriva offers tram, train, bus, coach, and waterbus services. 15147 N Scottsdale Rd Ste 210 The initial investigation will take 5 working days to complete and once customer service have received this response they will attempt to respond to you as soon as possible. The agent told me that the cabin assignment had not been changed despite what *************** had told me in her emails. More importantly, large companies like Arriva often have incredibly long phone queues. More description about the location of the bus is needed. 912 260 418. Salarischeck. The bus stop and drop off point at Bakar was on the highway, with no safe route to walk to the city. You can capture more of their travel spend by becoming the go-to resource for every aspect of their trip, again and again. Find your contact For corporate enquiries, we can be contacted via the details below. Contact - Arrive Contact Us Sales We'd love to talk about how we can work together. What could we do to improve your experience travelling with Arriva? Contact our PR team Read the latest news in our newsroom 2023 Arrive Only Certified Service animals are allowed on Arriva buses. How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. Contact Arriva Bus now Resolver is not affiliated to, linked with or otherwise endorsed by Arriva Bus. Photos; 20. Easy booking system and although I do not speak Croatian I was able to communicate easily with bus driver. Marketing services offering personalized experiences that boost member engagement, redemptions and loyalty program participation. This highly capable, AI-driven robot lawyer is designed to help consumers save time, save money, and take care of their most complicated and frustrating tasks. Bad Customer Service. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. However, on the day the bus drove right past the stop, we tried to wave it down but the driver ignored us. inquiries@arrivia.com What is arrivia? Check in and out with your contactless debit or credit card, Carefree flexible travel with Arriva Flow. I could not take the busy after all, because it was more than 50min late to arrive and I had to take taxi in order not to miss my flight! Resolver is free. Arriva help - frequently asked questions about Arriva. We bought two tickets which included luggage and as soon as we got there the driver said you have to pay for me for the the luggage or else youre going to cause trouble and when we said we thought luggage was included, him and his colleague started shouting at us and name calling us for being English. With arrivia, you can harness the emotional power of travel to attract new customers, members or employees while engaging existing ones. It was fine. Bus was crowded. Conveniently search for Arriva bus schedules and Arriva prices to choose an option that best suits your needs. General inquiries inquiries@arrivia.com Media inquiries press@arrivia.com Corporate Headquarters Phone: (602) 749-2100 Toll-Free (888) 320-4234 Arriva. Tight schedule? The location for the bus pick up in Vodice must be changed immediately to the main bus stop, as anyone else would have missed the bus entirely. You may change your settings at any time or accept the default settings. Busbud is a bus and train search tool - we include Arriva routes, schedules and prices in our searches along with many other train and bus companies. There are multiple ways to contact Arriva customer service . If you have a lengthy complaint to make and would like to mail it in,send it to: Any time that a company like Arriva fails to deliver the services that you've paid for, you can count on DoNotPay to help. Get started now by subscribing to DoNotPay. thx god airport crew was able to help us. Take advantage of available Arriva bus coupons in order to get discounted Arriva fares. (602) 308-1973 Primary Fax (602) 395-6695 Other Fax Phone Numbers (877) 724-2628 Other Phone (800) 471-8029 Other Phone (866) 728-1177 Other Phone (800) 571-4169 Other Phone (602) 308-1989 Other. To make a complaint, please contact our Customer Services team by clicking here. Average salaries for Arriva Customer Service Representative: $34,416. I did not really enjoy Arriva Medical due to we were calling the same patients over and over again (typically once or twice a month) offering them products like a back brace, heating pad, knee brace, or erectile dysfunction pump. Based in Sunderland, England, Arriva is a major transportation provider in the UK. Salaries; 4. The fact that the bus arrived on time at the beginning and end is very important to us . A few phone calls later I learned that he is in the **********.It took 4-days and never get back to me and the info that i can get from online. What is the depot disciplinary procedure? Just raise a case and leave feedback after. You have the right to withdraw your consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal. Dedicated customer support 24/7. Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? You can also download your favorite movies, TV shows, and audiobooks or bring a good book. I spoke with ********************* who listened to what happened, reviewed the audio of the actual booking phone call and determined the agent had made the error. We offer businesses added benefits that help attract new employees and retain existing ones through travel reward programs. Explore Arriva Customer Service Representative salaries in London, England collected directly from employees and jobs on Indeed. Comfortable bus. Don't worry, the bus will make stops during your bus trip so that you can stretch your legs, use the toilet and get some snacks. For more than 25 years, we have powered travel loyalty and rewards programs for some of the worlds most respected cruise, hotel, resort, and financial brands, including American Express, USAA, and Marriott Vacation Club. For TfL-contracted services in London only Arriva Customer Services, FREEPOST ND 6721, London, N22 4BR. Arriva also has an online chat platform for people who have minor issues to resolve or quick questions. Need to file a complaint? If you've recently had a problem during one of your Arriva trips, contacting Arriva customer serviceis an important step towards getting the help or compensation you need. Its quick, easy and totally free. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Waiting for hours in a phone queue to connect with a live Arriva customer serviceagent will only add to your ire. Official Partner. All rights reserved. You have subscribed to this newsletter. Get weekly updates, new jobs, and reviews. 0344 800 44 11. Most UK consumers are already frustrated by the time they start reaching out to customer support teams. Arrivia powers some of the most iconic names in travel, hospitality, and financial services. press@arrivia.com No worries, you can use your time on the bus to catch up on some much needed sleep! We're happy to help. 866-871-9336. With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Arriva Bus. Please check with your phone provider if you are unsure about how much a call will cost. Contact Us. Questions? Corporate Headquarters Book tickets that fit your needs. Admiral Way Waar. Phone: (602) 749-2100 We have to pay for luggage although there on tickets was written two baggages included. My BAD experience begin with years booking with icruise.com but last week 02/24/2023 after checking out online icruise.com but because of my job and I have to back a diff time to browse but then I got a phone called from *************************** / Personal Vacation Consultant from arrivia.com (his announcement said for icruise.com) but in my head I never recall my icruise office from AZ. Travel programs that help you grow Arriva Bus Help Portal What is your complaints procedure? It's quick, easy and totally free. You could be waiting for hours for the opportunity to submit your complaint. 3.3 out of 5 stars. The journey also took 45 minutes longer than expected. Seat assignation wasn't adhered to. For more than 25 years, we have powered travel loyalty and rewards programs for some of the world's most respected cruise, hotel, resort, and financial brands, including American Express, USAA, and Marriott Vacation Club. Current departure times Scheduled services Diversions and obstructions Railway construction Additional transport services Traveling with a disability Travelling with a bike, pram or stroller Season tickets and tickets (E-)tickets Season tickets OV-chipkaart OVpay Travelling with children Arriva Flow Service & contact I have a question When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Servicing more than 14 different countries, this agency operates as three separate divisions that include Mainland Europe, UK Rail, and UK Bus. Please contact our Customer Services team anytime from 8am - 5pm Monday to Friday who will be happy to assist you. 1 Customer Services & Support Salaries provided anonymously by Arriva employees. Bus was not on time either on departure. Dedicated customer support 24/7. By continuing to browse this website you are agreeing to accept our privacy policy which includes the use of cookies to analyze and improve our marketing efforts. No, there aren't any power outlets or USB plugs on Arriva. Very comfortable. Your experience on this site will be improved by allowing cookies. Busbud is an authorized Arriva ticket seller. Salary estimated from 10 employees, users, and past and present job . BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. BBB reports on known marketplace practices. As a matter of policy, BBB does not endorse any product, service or business. The bud arrived on time and was on schedule throughout the journey. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Seats recline a lot which is great for sleeping. Bus was late. No, you don't need a printed ticket when traveling with Arriva. We stopped for a quick comfort break at a service station which was good too. Vacatures zoeken. We had to go back and buy tickets for another bus and we're 1 and half hours late to Zadar. Monday to Thursday from 08:30 to 14:00 and from 15:00 to 17:00.Friday from 08:30 to 14:30 h. If you have lost an object on our buses, at Arriva we help you find it. Most computers will open PDF documents automatically, but you may need to download Adobe Reader. Click on the name of the company and have us do the work for you. Bedrijfsreviews. Accordingly we missed our bus (which was anyways late over an hour!). There are many ways to contact us: Fill out our Customer Services contact form Phone our Customer Services team Scottsdale, AZ 85254 We are recognized as a global leader in business, across our industry and among our suppliers. You can use DoNotPay to quickly get in touch with customer service teams from. horrible experience I have to say. Everything worked out perfectly. Werkgevers / Plaats vacature. Arriva Main Customer Service Number. Datum geplaatst. Both drivers were polite and helpful. On a budget? Horrific service. Our travel privileges booking platform offers your customers the flexibility and options they want while helping them discover more value. We were told we were booked into **** and **** on the Nieuw Amsterdam which are adjoining rooms. So we paid for nothing. We help businesses sell more to their customers by providing incentives, irresistible travel discounts and inspiring memberships. General inquiries This is a great way to save time and avoid a lot of extra and unnecessary frustration. Dreadful customer service and bad attitude. Doxford International Business Park Need to contact Arriva customer service? Ind. I contacted Arriva customer service asking for a refund but they refused, even though they agreed that the cancellation was for 'operational reasons'. all our trip plan was messed. The driver was excellent . SR3 3XP We were nervous about doing it this way but wanted to be sure that we had our seats at the specified date/time. Best and worst companies at resolving issues. BBB is here to help. Horrible staff; not friendly, dont speek English and a bit arrogant. Other common reasons for contacting Arriva customer support include. Wondering how much are the cheapest Arriva bus ticket? Reviews; 1K. View our cookie policy here. Uxbridge, Middlesex, UB8 1EX, Av. When asked if the cabin numbers had been corrected, *************** assured me they had been but refused to provide written confirmation. We want our family to take this trip- they need to make it right! Once our customer service team has been made aware of any complaint they will send the full report to the local depot manager. Then ************* called back on 11/3/22 to tell me adjoining cabins on this cruise are now too expensive and iCruise cannot absorb the costs! Resolver can help you send your complaints to Arriva Bus. Get started now and lets get this sorted. Job Title. we had to run everywhere and nearly missed the fly. Thanks for those reviews and I am done w/ icruise.com (and will not dealing w/ arrivia.com)Folks beware !!! If you find a suitable trip, you can go ahead and get your Arriva ticket from us. If available, we recommend bringing a battery pack to keep your devices charged during longer bus rides. Arriva North West. Given just how large this company is and the vast number of people and locations it serves, it's important to contact the right customer service team for your circumstances and needs. Staff was not speaking english in Veli Losinj, which was not really practical but everything went well. Purchasing tickets in advance was the most reasonable price available. Welcome to Arriva UK Bus. We recommend arriving early and communicating with the Autobus Statzione ticket staff at your preferred city (ours was Trieste) to make sure you know where to actually find the bus at the appointed time. If you rely on paid transit to get to or from work or school, having a bus, train, or tram arrive late can upset your entire day. Contact Arriva Bus customer service Resolver can help you send your complaints to Arriva Bus. Average salary for Arriva Group Service Controller in Worcester Park, England: [salary]. Snapshot; Why Join Us; 378. BBB Business Profiles are subject to change at any time. Can I make a complaint on behalf of someone else? Booked two adjoining cabins on Holland America 9 day ********** Cruise package departing 6/4/23 out of ********* through iCruise with agent *************************** on phone 10/28/22. We are working with industry leaders, regulators and government to make your voice heard and improve customer service. In contrast to Macclesfield and Winsford, Arriva Midlands notes that the proposed closure of Oswestry depot will leave customer journeys "largely unaffected." What it describes as the "main" services at Oswestry will transfer to other Arriva depots in Shrewsbury and Wrexham, although five tendered services operated on behalf of . Open your web browser and sign up for DoNotPay. Then like us on Facebook and follow us on Twitter. Arriva plc. Vacatures zoeken. Contact Us | Arriva Bus Contact us Whether you want to find out about fares and offers, check current timetables, contact the press office or make a commendation or complaint - we're here to help. The only things that could be improved is to have the toilet and the WiFi working. The best way to spare yourself the hassle and stress of dealing with virtual phone assistants, automated chatbots, and other systems is by using DoNotPay. We recommend that you bring some snacks and drinks in a reusable water bottle for your bus trip.