I was on phone again trying to have them reopen my claim. I checked my online banking again to find that there had been several deductions from my balance, totaling the amount of the original credit I received in August of $1,819.06 . I call, call, call and blame game continues. She volunteered to go with me to the ATM on site informed her that the same issue happened with everybody else I talk to these all said that the card works and it doesnt. I am beyond frustrated, I am responsible for taxes on these funds, I cant find anyone who cares or can help. The named plaintiff in that case reports $400 was stolen from her unemployment benefit account. At 9am I tried to pay for something online and my card was declined. Any closed claim based solely on results of the previously-used fraud filter has to be reopened within 30 days. Even recorded the conversations I had with customer service. It wasnt sent to my bank, and there was never a deposit to the debit card. I keep being told that it should be there any daY just bee PATIENT THAT IT SHOULD BE THERE ANY DAY THATS BEEN SINCE FEBRUARY NOTHING YET. This situation just happened in the last two weeks. I dont even know if the $1,200 I had left in there is going to be there when I get there now because they locked me out of my own account I still had access before I called them tonight. I called to reopen my claim, which I was told had been done, only to have zero updates on everything. I was able to recover all the money I lost just last month with the help of Cryptoshades. So all thru Christmas I falsely accused 2 of my sons of possibly robbing me. You didnt give me a debit card with a chip on for security purposes. And when I went to the gas station to pump gas I noticed I couldnt pump more than $25 I didnt check my account before I pumped gas because I assumed my money was in there. That happened that happened to me as well. All rights reserved. I then emailed my senator Scott Wilks and his assistant had me sign a authorization so she could look into the matter. They show all of them as paid out on one day, only 7 of them actually were deposited in my bank account. "They are trying to find the balance between needing to prevent fraud, which we know has pervaded this case from the beginning and getting money back to the people who deserve it," said Ted Mermin, who teaches consumer protection law at Berkeley School of Law and is the Executive Director of the Berkeley Center for Consumer Law and Economic Justice. I did not realize the problem was this extensive. I immediately called BofA to reopen my fraud. I am losing everything I worked for and BOA has no compassionate for Americans out here relying on what little DOL is hanging over our heads. They mailed two cards out a month apart in Nov. And Dec. To somebody claiming to be me. Bank of America said it has improved customer service and reduced wait times on the phone, and is restoring money for those with legitimate claims. First of all its not their duty to check everyones unemployment that is up to the unemployment commission. I faxed them the police report they told me to file and other documents and they said they never got them. Id love to get it on this. The class for this action is all persons who got, or are entitled to get, EDD benefits via a Bank of America EDD account or debit card, who have suffered or are threatened with a legal injury caused by Bank of America, as described in this complaint, between January 1, 2020 and the present. Until I was drained. Bank of America and EDD say they are working to solve what they admit is at least a $2 billion dollar fraud problem involving the debit cards. Bank of America sent KPIX 5 the following statement in response to the lawsuit: "As California's unemployment program faces billions of dollars in fraud, Bank of America is working every day with the state to prevent criminals from getting money and ensuring legitimate recipients receive their benefits. The class-action lawsuit option is best suited to those homeowners who were wrongfully denied a loan workout. 7OYS's consumer hotline is a free consumer mediation service for those in the San Francisco Bay Area. The complaint lists a number of ways in which it says the bank is failing to provide an adequate response to the fraud: not answering the customer service phone lines it advises EDD cardholders to call; opening claims and then closing them so soon thereafter such that a full review could not have been done; crediting funds to EDD accounts and then later reversing those without notice to the EDD cardholder; failing to extend provisional credit to EDD cardholders as required by law; and freezing EDD accounts unaffected by fraud.. bogus email account made in my name. The information was supposed to be in by feb 08. An hour later, attempting to use my card, it was denied. but also could not gain access to any of my unemployment benefits, and I only get $167. My account had $163 stolen and after It was reported they froze my account. Thank you very much. Couple of days later I got in a letter from BOA stating that my case is closed and Amy remaining balance now can be use. ( The EDD acknowledges issues through its online system. I have called BofA since the end of November 2020 on a weekly basis over $350.00 in unauthorized charges made the end of October 2020. You wont be able to talk to anyone at unemployment the system will hang-up on you. I have had excessive overdrafts and missing payroll deposits since may 2020 indentity theft fradulently closed my account with money couldnt access the money still being deposited and unable to access my hsa money to pay my medical bills please contact mr asap Thank you. THERE IS DEF VERY SHADY ACTIVITY GOING ON!!! The day before I spent 4 hours on hold for a EDD specialist to release my payment, as I do every 2 weeks as they keep having countless errors on my account no agent knows how to fix and so since the extension this year I have to call in every 2 weeks and hold for 3-4 hours to get my funds paid out. Public File for KBCW-TV / KBCW 44 Cable 12. We forgot to issue you your new card! Called BOA right away they frozen my acct and send me to fraud department. Cancelled card and sent me a new one however I just received a letter dated the day after i called to report fraud closing claim and blocking access to my funds remaining in my account. After seeing no results by the beginning of March, I contacted one of the state representatives offices and spoke with someone named Jeff Sparks ,who in turn reached out to his contact at Bank of America in an effort to resolve my issue. The lawsuit alleges that widespread fraud affecting EDD debit cards as thousands of Californians were out of work during the coronavirus pandemic was rooted in Bank of Americas failure to properly secure the debit cards with an EMV chip. Please add me Bank of America froze my account for no reason. The bank now must offer a new option that allows victims to authenticate identity at a local bank branch, or by calling a new dedicated 800 number. I barely got to see my grandson because of accusing his dad. Add me. A proposed class action filed in Arizona alleges a service malfunction on January 18 caused a number of Zelle money transfers to be unexpectedly reversed, preventing some Bank of America customers from accessing money in their accounts and keeping them in the dark about their true account balances. PDF Brian Danitz (Sbn 247403) Noorjahan Rahman (330572) Andrew F. Kirtley Now I just received a letter stating they closed my claim & was not crediting me back the money! They never returned any of the money !! Send a mail to this recovery team (INSTANTRECOVERY12 ((*at*) gmail com) to get the peace of mind you deserve. Its wrong and its not fair I have to suffer because someone has compromised my account and stole my money. Do you know how many times they left me with no gas sitting across the street trying to think of a way to get gas to go home in my f****** work truck you know how f****** embarrassing that is. It barely got unfroze march 31 2021. She said that there was a couple of items on my account that needed my verification and that I was all set to use my debit card that I can withdraw money from the counter. App users: For a better experience, click here to view the full map in a new window, A look at the best video roundup of snow falling across California, Has CA hit the all-time state snow record? administrator or law firm. Theyre treating me badly and their agents sound like thugs. 3 months prior to them granting approval I was evicted from my apartment and had no choice but to live on the street. Please add my Name as well, it sounds like the very same hell I have been thrust how can this be happening to do many of us and no one is doing anything about it. by David Collins. They activated the new card but didnt reopen the claim. I called Bank of America fraud hotline to file a claim immediately that same day. But I call Monday April 5th told I would have provisional credits by today the 7th and now they said my claim was closed April 2nd. I sent in 5 different shades of my ID and then they tell me they dont offer provisional credit on reopened claims they only do that for the initial claim. The bank is guilty of repeatedly violating the Fair Debt Collection Practices Act (FDCPA), court rulings, Fannie Mae's governing guidelines, and the rights of American . My unemployment posted to my card. I was denied money from the atm my card was froze on Christmas Eve and not a dime had been on my card since. The order requires Bank of America to provide some urgently needed relief to Class Members who were frozen out of their accounts after the bank failed to protect them from fraud. I suffer from severe anxiety anyway and this situation has intensified it a hundredfold. I spent hours what turned into days on the phone trying to reach BOA. TELL EVERYONE YOU KNOW DO NOT SLIDE CARDS WITHOUT INSPECTING ITS SURROUNDINGS a camera in a liquor store can pick up your pin entered and or a false front is inserted over reader copies your strip, #2 The suit alleges the bank violated the California Consumer Privacy Act, the Unfair Competition Law, parts of the Electronic Funds Transfer Act, along with breach of contract with the EDD. This exact thing has happened to me! they did not return the stolen funds and basically insinuated his report was fraudulent. It put me in a huge bind. Learn more about the cookies we use. As a result, tens of thousands of Californians were deprived of access to their only source of income during a global pandemic, the complaint attests. I had my card on me. Kristine Lazar was. Now Im left with no money and hoops to jump through. I never recieved it, I checked my boa bank account, and someone again used my second card. I have no clue how they got my card # & pin. The group represented may be larger than the group filing the lawsuit. Erin works primarily on ClassAction.orgs newswire, reporting on cases as they happen. When i told one of the reps that it was the fault of BofA for allowing a hacker to transfer money out if my acct. I pointed out that I had received a letter assuring me that the credit was permanent and they directly when against what they had told me and still got nowhere. 1:06. Moreover, the suit alleges, the bank reversed credits to unemployment recipients accounts that it had previously granted, causing the accounts to fall into a negative balance and preventing the individuals from accessing any of their funds. *Seven months have passed and Yick says her account still hasn't been credited, but she's not feeling helpless anymore. Im still trying to recover the $400 taken from my edd bofa account. PLEASE HELP ME. After reading these comments from other people that went through it banking. Class Action Lawsuit - EDD : r/Edd This browser does not support PDFs. I have been left on hold for up to an hour and a half at a time of which I hung up and passed back and forth from One customer service agent to the next just to get me off the phone. They took all my money and I did not hear from them anymore. SAN FRANCISCO (KPIX 5) -- A federal judge issued a preliminary injunction against Bank of America Tuesday in the wake of widespread fraudulent Employment Development Department (EDD) claims totaling billions of dollars and the suspension of unemployment benefits to the hundreds of thousands of Californians affected. The case alleges, however, that the bank has responded to systemic failures in its security measures by removing funds from recipients accounts, revoking credits or blocking recipients access to their accounts. My account then went negative. What are her options ? The group is generally made up of a people harmed in similar way by the same source. I recieved my new card and tried to activate it but the whole account is now closed. Bank of America has been practicing unlawful and illegal practices for years, according to a recent class action lawsuit filed by thousands of borrowers. Im having the same problem, Of a is doing nothing . I had moneys in there from my unemployment and continue to certify every week. I stayed quite while she ordered them I hear her tell someone hold on Im finna tell her Ill submit a complaint and to have a nice day. I am a woman in construction. The teller then takes my card in my ID to someone in the back who calls other divisions to find out whats going on. Thanks. Basically similar to everything everyones saying our 4 person eddBofA cardholders have been through! They dont care, its quit obvious there is some fraud internally in BofA there are to many people being frauded through these EDD cards. My account been frozen sense 09152020 for edd to check my identity everything back to normal with edd but bank card still frozen with money in the account as of 03092021, $2,600 was stolen from my BOA unemployment debit card. B OF A told will take them 90 days to investigates . The suit, Yick v. Bank of America, says Bank of America never secured the cards with chip technology, and failed to prevent data breaches to secure millions in unemployment benefits. The one letter I recieved denying my claim gave reasons that did not even apply to my claim at all. Hi please add me . Bank of America exposed unemployed California workers to fraud and suspended jobless payments after the banking behemoth failed to properly safeguard their benefits accounts, a federal. NEW YORK, Feb 10 (Reuters) - Bank of America Corp (BAC.N) is facing a lawsuit seeking class action status filed on Thursday by two customers who say the bank refused to honor promises to refund . Per the case, consumers would not have agreed to the terms containing the arbitration provision had they known about the fraudulent, unlawful and unfair activity, misrepresentations, and negligence alleged in the lawsuit. So for the third time I called them and disputed there decision and fax them the identity theft report and I still have yet to hear from them. still not resolved after November 02 2020. asked Diane Davis, a Martinez resident. They closed my case within 2 days. I would still like to join the class action lawsuits for compensation for Bank of America freezing my account, ruining my Christmas, causing me to falsely suspect my own family members of theft, for being negligent with my money and for decriminalization based on the way I was treated like a lower class citizen in the local bofas once they saw my EDD debt card. Now they are saying for the 3rd time to once again versify my identity. I called BOA back in October 2020 to let them know that somebody in England had stolen $700 from my account from a grocery store ATM in Birmingham (information was posted on my account showing where the money was taken out). I have a similar story..I went to bofa on Feb 1 to take out 1k when the ATM said insufficient funds..so thinking there was a mistake..I tried again only to find that indeed 1k was gone..I immediately went in to the bank to complain but was told I had to call the number on the card..I called explained what happened they reassured me It would be handle but my account would be locked for protection until I receive my new card in 3 days..received my new card but to my surprise it was lock and would take over almost to months to get my remaining funds released but with out my 1k being put back..so when I called on March 23rd I was informed that my case was closed on Feb 2..one day after I filed my original claim..so all the times I talked with the representative they was lying to me claiming that they were working on my claim but wasnt..so I had to have them reopen my claim again and wait for them to replace my money..on April 13 I still didnt hear from them so I called and they filed a hardship..to weeks later still no money..now today April 26 once again filed another hardship..Im like why would I have to file a hardship to get my own money..basically the same run around. Class Action Lawsuit Against Bank of America EDD And it had so i got dressed and went to the bank .Only to find out someone had already with drawed it. Had 10 days to send back yada yada. I had 300.00 taken out of my account then they froze my account. We have proof of our where about and even provided that to them. Woman sues Bank of America after bank froze her debit card - KXTV I got passed around multiple people for almost 3 hours and then finally finished my call to file the claim. I told her you didnt ask for a police report two months ago when I called. And before that I tried to transfer $5000 from my Bank of America account to my PayPal account and they locked my account and I had to go into the bank to get verified for them to unlock my account and they did but I never got my $5000 back! The money was transferred to that account and never touched. It all started from a phone call and after some persuasion I decided to invest, after months of constant investment about 95k$, I decided to ask for a payout this was the beginning of my turmoil, to my dismay I was still asked to invest more. I had deposit of 19030 into my account then my statement said 19015 was spent but thats not true I can prove with all my transactions that only 15000 was spent and bank of America says they dont know where my money is and nothing they can do about it. The most frustrating thing is they dont have any answers. I explained that I absolutely need that money for my son and I to survive and repeatedly asked both associates with whom I spoke, how long before the money would be available for me. EDD unemployment fraud scandal triggers lawsuit against big bank I called b of a and they put a freeze tracker as they call it. California's Fiasco - Additional EDD Benefits for Some, Investigations The preliminary injunction will, among other relief, dictate when Bank of America can freeze an account and ensure timely investigations are conducted into fraudulent transactions. Were actually no longer allowed to tell them a timeframe, because we have no clue, the representative said referring to refunds of stolen money, the complaint contends. LOS ANGELES (CBSLA) - A class action lawsuit has been filed against Bank of America alleging that it hasn't done enough to protect unemployment accounts from fraud. My portal is showing moneys in there but I can not check my balance so I have no idea if there has been money stolen. Shame on them their deception continues..please add me. After I had been assured by Bank of America my credit was permanent, they took it upon themselves to deduct their credit back from my account, with no warning or explanation. here is their contact info It all started from a phone call and after some persuasion I decided to invest, after months of constant investment about 95k$, I decided to ask for a payout this was the beginning of my turmoil, to my dismay I was still asked to invest more. Unemployment has done a fine job in helping me lose all I got and to not even be able to count on one of the most well known banks in our country. When I called b of a they said they they would file a fraud claim and then they froze my account . add me to plz i cant even get a replacement card from them cause my strip wont swipe due to damage so im stuck with useing online trasnactions and haveing to repay friends just to get cash back. Well, that is exactly what they did to me yesterday $720 dollars was taken while I was asleep at home. This happened to me today. Weve had Representatives having private conversations in the background. Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water. Please include me in your class action lawsuit. please add me to this lawsuit!!! The change by the EDD was spurred by a recent lawsuit with the Center for Workers' Rights that included the new claimant payment policy as part of its settlement. into the hackers acct., she was extremely rude and told ne there was nothing BofA can do. Something fraud but not my fault. We have spoken to 12 representatives and spend a total of 9 hours trying to resolve this. ATM withdraws & other unexpected/irregular actions. I filed a claim right away and today i received a letter dated a day after i filed my claim that says the claim has been closed and that i need to call them again to request that the claim be opened again. It is as you want my money to be stolen. "I am getting. What do I do? said Michael Conant of San Francisco said in an interview with 7 On Your Side last November. September 20, 2021. Edd verified my identity in jan. and notified boa to reopen account countless calls with boa saying they received nothing from Edd, or its a process that takes time, or, you must call Edd or, it is not under our control, or boa didnt close your account Edd did, or a request for form is being submitted, it will take 10 days, etc etc. I filed a police report. A judge presiding over a class-action lawsuit against Bank of America ordered the bank to reopen all claims that were denied using an automated fraud filter and not an actual. "I was born with just half a heart in my body and I was dead for six minutes and came back to life four times," said Koning who posted his story on YouTube. Bank of America has since responded, noting that it has added customer service agents to answer phone calls and investigate claims in a statement to reporters. Went to use card to buy food for my family and declined. July 21, 2021. If you have a bank account with BofA or anyone else SET UP DIRECT DEPOSIT so your benefit goes from EDD straight to your account eliminating that risk of ATM theft. Same here! I have called many many times after just to be put on hold to look up then they hang up.
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