He called Like 10 times he moved from the spot he said he was. Highly recommend. Says she'll call me back shortly. We'll see. Efficient and thorough from start to finish. Direct Express Auto Transport has established itself as in innovator in the United States industry of transporting motor vehicles across the country since it was created in 2004, the same year the company became the very first to provide web users interested in such automobile transport services with shipping rates that were pumped out at the instant that those prospective … The likelihood your car leaves Florida before Friday is slim to none." Great communication and fast service - would recommend without hesitation. Always goes smooth, no issues. I was flexible so I made my car available 2 weeks prior to actually needing it shipped. The car showed up a day and a half early. A link has directed you to this review. Excellent customer service! The contractor was very friendly and very knowledgeable and I really enjoyed my experience. Get free and multiple quotes from Transportrankings.com The company ships operable and inoperable vehicles, but expect an additional fee if your car is inoperable. Best Transport Company and Staff I’ve ever had the pleasure to work with. Then had a carrier select the car so they could charge my credit card. Too little, too late. Why is the government using these people? Here's the thing though - when shipping an expensive car, you want it handled by a professional w/ customer service experience, not whatever this is. Best Transport Company and Staff I’ve ever had the pleasure to work with. How do I know I can trust these reviews about Direct Express Auto Transport? 15 talking about this. | Read 41-60 Reviews out of 496 Customer service is like dealing with petulant children. FOLLOW UP.......To be clear this disreputable company uses bait and switch tactics. I paid for 7 days or less to have my vehicle picked up and delivered door to door. | Read 21-40 Reviews out of 491 I have used this company times already. After the 2 week mark, they told me I lived in a small town and recommended I offer more money AND drive my car acetal hours away to make it a more appealing pickup for drivers. A few said "call or text me", price was great but I was never able to get in communication with the company, but I continued to receive emails. Very professional and friendly. My order number was 251510 and my main customer service representative was Jessie. Other companies charge an extra $150 or more for door to door service. The company is one of the largest auto shipping firms in the country, both in terms of revenues and in terms of the total number of cars shipped annually. Over 90% of Direct Express Auto Transport customer vehicles ship inside of one week. The truck driver assigned to my vehicle was equally responsive and kept me informed. This time, I purchased a flawless Mustang Mach 1 from a private seller in Virginia and wanted an enclosed trailer with a very careful driver. Check their REAL reviews on Yelp. Regardless of enclosed or open shipping, I couldn’t ask for any better service or a more fair price. 9/2 - Dorian no longer a threat to Florida, especially west coast where we won't even see clouds or a breeze. This company is not yet accredited. I wouldn't hesitate to use them again! If you’re considering Direct Express Auto Transport, it can’t hurt to compare quotes from several companies to weigh your options. Direct Express Auto Transport is one of the largest auto shipping brokers in America with over 10,000 vehicles shipped annually. That same morning, I'm assigned a truck. They assigned me a carrier within 2 days of my requesting one. This is the second time I have had a car transported in an enclosed trailer and the next time I purchase a car for myself, if it happens to be out of state, I’ll definitely use direct express auto transport. Customer service is like dealing with petulant children. We’ll start sending you the news you need delivered straight to you. Please notice the complainer did not reference or describe an order. * * * * Auto Transport Quote Calculator. UNVERIFIED Business - See the SafeBuy™ Universal Rating for Direct Express Auto Transport - autotransportdirect.com via Safebuy.org.uk. Review by juan on 6/11/2020 9:53 AM about Direct Express Auto Transport. The transport company made contact with the seller of the car that I was purchasing the same day. Direct Express Auto Transport’s best feature is its hassle-free quote. As you can read and see in the news, Dorian is hovering off the Florida coast at this moment. Ok, weird, not sure why someone didn't just tell me this and remove my listing from that truck but fine, I'll let them know to do it myself. It's a joke. Unsubscribe easily. We are interested in collaboration with … Having never shipped a vehicle before, I was not sure what to expect. Thank you Direct Express Auto Transport for making this process a stress free one. | Read 281-300 Reviews out of 496 Excellent customer service. Enclosed shipping and shipping for inoperable cars are also available. I gave it a 4 because I tried to push the envelope and then their miscommunication and excuses (read above) aggravated me but I should not have procrastinated and rely solely on a business for guarantees. Jessie provided outstanding customer service throughout the whole process. Well I had already done that and the lady at the said company said that they had over 100 calls since last Friday stating that their company was taking funds from Direct Express and I tried to inform the moron from Direct Express but he continued to talk over me and hung up. Terrible false advertising and terrible customer service. My earliest ship date was August 2nd. I want to make sure that the urgency is understood and that you're doing everything in your power to have my vehicle picked up by Friday. 1. My experience with Direct Express Auto Transport was Outstanding! It also does not provide international transport. Better Business Bureau (BBB) is unable to process complaints against Direct Express as it is a government program of the U.S. Treasury - Bureau of Fiscal Service. 74 reviews of Auto Transport Direct "I bought a car on eBay from Indiana, I live in CA, so I started researching auto transport companies. I am very pleased with this company and will definitely be using them again when she goes back to school in August (if we survive this craziness!) Awesome Service. We value your privacy. On the 13th, I found a company with a quicker turnaround and called to cancel at Direct Express. Sometimes it does, but this time it did not. I would absolutely use 2A Transportation again. The company was founded in 2003 by Mike Rupers who also serves as the company president. Direct Express Auto Transport has 5 stars! Direct Express Auto Transport - Great Company to work with. Unsubscribe easily. Direct Express Auto Transport has done a fantastic job handling the shipment of another car I purchased. Guardian Auto Transport is our pick for the fastest car shipping company. That’s where Direct Express Auto Transport comes in. Well, here is what to expect with Direct Express Auto Transport: a quick and easy process. Direct Express Auto Transport is a San Rafael, CA-based auto transportation company which offers services all over the continental United States and Hawaii.. Within a few days, my car was delivered. They quoted a price of 720.00 for shipping and told me it would ship within 1-10 days. Highly recommend. Learn more about Direct Express Auto Transport with in-depth company details, verified client reviews and portfolios.