Maybe gg30340 was right when stating that these things just sort themselves out; maybe my insistence that there was an issue with the servers did initiate an investigation by one of BT's technical staff. I can take the same message and copy it into gmail and send from there and it gets through with no problem.
Problems with sending btinternet emails t - Apple Community The problem is also affected by the addressee. When I ran Connection Doctor (available in Mail/Window/Connection Doctor) my btinternet connection showed green (OK) but I noticed that the SMTP connection details said "login not required". The accounts work on BT Webmail, both to receive and send. I cannot send even the simplest of messages this morning. 15h31. So can it be that btinternet webmails pass through ok and btinternet emails sent via other email clients don't? I have deleted the app and reinstalled it.
Outlook.com not sending emails to btinternet email addresses View cart for details. I have it in a notepad file as well if that makes it more readable. That is because he has a Virgin Media email address, which would be deleted if he switched away. Rachel Rickard Straus, Financial Mail On Sunday
Copyright 1995-2023 eBay Inc. All Rights Reserved. This is going to need looking at by their email support team. on Households are endlessly told that to keep their bills in check they must shop around when their current contract ends to get a better deal. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I am not having any such problems with my iCloud server so I do not think its a snag with Apple Mail. Outgoing Mail Server: mail.btinternet.com Port: 465 (this may not be automatically populated on selecting SSL, so you'll need to check) SSL Encryption: Enabled (but not STARTTLS) Authentication: PLAIN Username: your email address including the @btinternet or @btopenworld.com part Password: your btinternet or btopenworld password 19h32. He says: 'My emails are an archive of all of my subscriptions, accounts and information over the years. Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? Has anyone experienced this problem. The other two people that are having the same problem are using Samsungs, but haven't said which model. We shall never know, but fingers are firmly crossed that the service will return to normal. 23-04-2021 I guess I will have stop e-mailing my wife from the iMac (I could even talk to her!). I use Mac OS High Sierra: version 10.13.6 and Phone Software Version is: 13.3.1 There have been problems with the BT IMAP/POP servers stopping email clients from accessing the users email account for years. Rachel Rickard Straus, Financial Mail On Sunday, Virgin Media sent most audacious price hike letter I've seen, says RACHEL RICKARD STRAUS: Telecoms giants take us for fools it has to stop, Pull plug on phone and broadband giants' price hike rackets NOW! There will be times when for various reasons, a receiving system does not respond to a message forwarding request and then the sending system does not retry at the right time / interval. 14-07-2019 Don't forget online banking, streaming services and social media accounts. 20h31, on We do not allow any commercial relationship to affect our editorial independence. If an item is purchased and the buyer's delivery address is a PO BOX, the item will be cancelled by the seller. [Image Edited by Moderator to Remove Personal Information], Jan 8, 2021 10:47 AM in response to Suze07. I am using the Outlook app on a Samsung phone. Last Thursday, I stopped receiving email from my @btinternet.com account. If not, how do we get a moderator involved?
For additional information, see the Global Shipping Program, Batman Outlaws #1 2 3 Complete DC Comics Lot Doug Moench, Comic should be in the grade given in the listing title. A warm welcome to the forums. Hopefully, we can get this resolved quickly. Also, the web interface seems to be working just fine. What does this mean? That helps us fund This Is Money, and keep it free to use. @Simpson39 try this link https://community.plus.net/t5/notes/composepage/note-to-user-id/6640. Though any rejection on our side should be returned back to the sender as a bounce. This is a BT residential customer to customer forum. Yesterday, I managed to contact BT via webchat. I've got a "failed delivery message". It is useful Anne that you have posted a similar experience on this topic, for it helps to see if there is a common issue. Hi - I am no longer able to send e mails from my bt account on my phone or iPad when connected to the internet. Just one other thing that might be relevant. So, I did checked around it seems that smtp is not working. A forum where Apple customers help each other with their products. The "Port" was set to 587 (correct) and "Use TLS/SSL" was checked (correct) but "Authentication" was set to "None". Yet a number of readers have told us that they feel prevented from doing this because switching provider risks losing the email address on which they rely. Something went wrong. The article below can help if you do not have any other user account to test with. Any ideas? 23-04-2021 The usual SPF and DKIM and other DNS settings are in place to verify the sent emails. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Program. BT email addresses end with @btinternet.com, @btopenworld.com and @talk21.com. After I moved away from Advanced Settings, I got another error message "Outgoing Server Error There was an issue connecting to my email name@btinternet.com. This amount is subject to change until you make payment. No links of any sort and it still bounces, coming back with the messages unable to deliver after repeated attempts. Surface mail is also available; please e-mail us for . Why? I exited and restarted Mail and was then able to send emails again. Apple disclaims any and all liability for the acts, It's good (???) 26-08-2021 It's reassuring not to be alone. Yes they do and they can send successfully to my Metronet email from ipad and PC using a gmail address, I have sent you a pm with the raw text source header from an email sent 13th April which only arrived this morning. 14h00, on 18h40. I expect that they are simply burying their heads in the sand and do not look at all. One further piece of information.
Emails to btinternet are blocked - how can we fix this? - BT Broadband on btinternet email server refusing to send outgoing issue can clear itself after a day or two" proves to be the case. You can send and receive messages, but not actively manage the account. BT are blocking the complete domain which the sender is sending from. So it seems to be something between Android and BT Mail. Has anyone else encountered this and found a solution ? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This amount is subject to change until you make payment. From haggling to threatening to switch, how YOU are fighting back against the great broadband rip-off, End this bill charade, says RACHEL RICKARD STRAUS: Broadband firms should offer fair and predictable prices, What you need to know about money every week: This is Money podcast. Thanks I decided to wait and see and this evening emails are sending OK again with the exception of one email that returns a 453 Too many recipients error message - I was trying to send an email to about 50 people on ), on We receive the following message when we try to send from our Mac. 16h05. Townman, Gandalf. on This was a pain, but I went along with it or else I couldnt use email. It seems that I can only send messages to my iCloud account from the iMac. All I can suggest is contact BT via Web Chat and dont take No for an answer when they say the issue is with your device(s). I changed "Authentication" to "Password" and clicked on "Save". However, give yourself enough time to smoothly switch over and you may find it is worth your while. Also one of the two that I received recently was sent in December. I cannot send even the simplest of messages this morning. While members are not getting emails, they do appear as posts on the Google Groups page. 'All of my contacts have it. What do I have to change to make my emails send?
Thanks for the examples that have been provided so far. Delays in Emails being delivered can arise from a multitude of reasons. We repeated the test and the same thing happened. Just goes straight to outbox, then tries to send . Both server names are mai;btinternet.com, both IMAP usernames show my email address; Ive tried entering my IMAP password into both the incoming and outgoing servers and when I click on the tick so show that everything is entered, I get this error message almost immediately: The connection to your email server timed out. We understand that you are experiencing issues sending emails. Sky allows former customers to keep their email account free of charge and indefinitely. 3 users liked/thanked this post: If this post helped, please click the Thumbs Up and if it fixed your issue, please click This fixed my problem. For those that aren't arriving, things obviously get a little more involved. Not receiving @btinternet email. on Thanks for your reply, Townman and thanks to Anne too. If anyone else is having similar issues with delayed emails, and wants to see if it's the same thing, all you need to do is obtain the email headers for the received message and then look at lines that start with the word Received. 8h29. Does anybody have any idea how I can resolve this, other than changing ISP. Terms and conditions of the sale . Welcome to our community forums @IanHill, sorry to hear you're experiencing problems with emails making it through to certain contacts. Millions tied to cynical deals face extra charges, so we urge the watchdog to act, Get a better broadband deal! Below is an article to help guide you through the process. Tried on various devices with same result. About a week ago on my phone only, I started getting messages along the lines of you need to login to your email account when I went to read or send emails on my phone. 14h17, on
Not receiving @btinternet email - Microsoft Community Thank you, JW.
BT Mail | @btinternet.com | Cannot send mail - BT Broadband Today all of our emails addresses would receive, but not send. 26-08-2021 This morning I received an email from the second friend which he sent to me in December but I didn't receive until now, and I also received a second email that he sent me in March. The usual SPF and DKIM and other DNS settings are in place to verify the sent emails. That being said, a delay of over 5 days is rather unusual, as most email servers will give up after that long and assume it's not possible to deliver the message. I just tried to send a message to an 'external' btinternet account on the iMac and it failed again. Hello both, I thought I'd try another tack, and uninstalled and then reinstalled Outlook. It's easy to get answers to your questions: BT Tech Experts is a technical help service available 365 days a year. Go back to . Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. - last edited on None of the posts I have seen are the same as my problem however. MisterW, bobpullen. By coincidence(? 20h13. Anyone else experiencing the same issues? Email headers can be found by looking at the email item's properties. (The fix did not work until I had quit Mail and relaunched it.
Not receiving all emails on btinternet account - UKGSer 09-07-2019 All incoming emails were there on my phone, but when trying to send an email, I got the same error as Shortm showed in his first post.
I have tried sending individual messages and simple test messages but nothing works. Apple may provide or recommend responses as a possible solution based on the information on Examination of the message heads of the delayed emails might be informative. I have deleted the account and reinstalled, checked all the settings and named the account with the e mail address. Will post another update when he gets a formal response from BT but I wondered if anyone else has noticed any change/ started receiving btinternet emails that they were not getting before? You should however check that your email clients are using the correct settings as per this link. It might be worth changing your SMTP port to see if that helps. on If you click on them we may earn a small commission. 16h34. It was innocent enough: if someone clicked on my name they were taken to my personal website, but it was making btinternet suspicious. 9h25 My husband hasn't yet received a reply to the ticket he opened on his BT account yesterday however it seems more than coincidental that this morning I received six delayed mails from two different people with btinternet addresses. BT Email - best practices for postmasters and senders of email. btinternet email server refusing to send outgoing messages - rejecting as having spam/phishing conte Go to solution I anybody else having this problem. Those who leave have their email account terminated and closed 90 days later. 11h40. - We do not send parcels to PO BOX addresses. Maybe that's the issue, although there has been no problem up until yesterday.
In the case of delayed emails, that do eventually arrive, the headers can be useful in determining where the delay occurred.
Sending or receiving email | BT Help 19-12-2022 We have received reports that emails to btinternet.com email addresses are being blocked. As an experiment, can you try a different mail client other than Apple Mail on one of your Macs and see if that works. 19h14, I never said it wasn't a BT problem and should be addressed by BT or that it has not been going on for years without resolution but the only way it will be resolved for the OP at this stage is by contacting the Postmaster to have his domain white listed to the extent that it satisfies BT. I can send messages on iPhone and webmail but not via Apple Mail on either of my Macs (MacBookPro and iMac). Virgin Media says email accounts are only available to current customers. Last week I phones an advisor with a somewhat similar response. Switching email address if you have never done so before can feel like a daunting task. 23-04-2021 On 19th May I had a chat session with a plusnet advisor who could not help but said he would pass it on to the email specialists. Incoming mail works, but unable to send anything. If I go into iCloud web page, then I can send and receive as normal. The account I am using is Gmail (the google mail). This will work as long as your old email account is still active. Feel free to attach these to the ticket on your account regarding this matter Here, as I've escalated this to my team now to monitor and get back to you once we can look in to this further for you. All other emails to other systems have no issues. on I have had an empty VIPs mailbox suddenly appear in the sidebar of Apple Mail. Send yourself a test email. But the problem is, and has been for years, why is it ONLY btinternet email addresses that suffer from this problem. I went to Advanced Settings and found that IMAP incoming and SMTP outgoing ports were set to 993. It seems that my account SMTP setup was changed (without my input). I entered my password into the incoming and outgoing IMAP Email Servers, (mail.btinternet.com); the ports default to 993 incoming and 993 outgoing I had a feeling that the outgoing was not correct, that it should be 465. What can we help with? There can be other issues with the sending system which can cause the receiving system to defer acceptance of emails due to perceived security issues - a year or two ago, Google applied significant delays to accepting emails sent from *.plus.com to their free@gmail users. 13h52. Sorry but how do I PM you, and what details do you need? any proposed solutions on the community forums. Sending or receiving email. I have tried from two different user names on my PC and so two different Outlook settings, and from my Windows 10 laptop, none of which are successful.