To solve & clear the error message, turn the power off to your water heater first. These cookies ensure basic functionalities and security features of the website, anonymously. To bring your water heater to a normal operating state, you should replace the temperature sensor. CODE: 03 (031), One time PROBLEM: Incorrect dipswitch settings. Solution: Check the connections between water heaters. FIX: Check for the proper settings on the computer board. Look for the blockage in the vent system and ensure if the distance between the intake and exhaust is not too small. CODE: 31, 311, Two timesPROBLEM: Outlet thermistor failure. Problem: Miscommunication between the water heater and remote controller. The following steps will help you change the thermistor: Start with turning off the electric power to your water heater. The thermopile of your water heater cant produce the required voltage output for two reasons. So A. O. Smith. Continue with Recommended Cookies. Double check with your water heaters manual first and if everything seems to be fine, then you need to call out a technician. GTC-070 R3 Revision 2 includes updated troubleshooting information for error codes 3, 4, and 6. You also have the option to opt-out of these cookies. See the symptoms of How to fix water hammer problem in pipes. To solve this problem, you will need to find the correct settings for your water heaters model and reset them on the computer board. They also have to make sure that the flame rod does not come with soot. Smith offers a wide range of water heaters. Read to know in details. Open the control panel and make sure that the stack flue sensor is working properly. Before doing so, dont forget to check the wiring attached to the control board. And then, use the wrench to secure the thermistor properly. All Right Reserved by FIREPLACEHUBS. From https://www.justanswer.com/ythiJustAnswer Customer from San Antonio, TX: AO Smith 50 gallon electric water heater giving error code e55 for water leak d. Learn more, Facebook II Twitter II Pinterest II Linkedin. CODE: 10 (101), Five timesPROBLEM: Warning for the "991" error code. Thank you. I don't think this would have an effect like I am seeing though, and I never connected a smart grid module to the heater. Low water flow and loose wiring also contribute to the Pentair Mastertemp e05 code. The only solution to clear those error messages is to replace the thermistor. A guide to troubleshooting water heaters with the listed error codes below is useful for DIY homeowners, but our recommendation is always to get help from a qualified technician. Can you hear a buzzing spark ignition from the burner or two clunk sounds from the gas valve? A.O. Smith Water Heater Age or Manuals - InspectAPedia The flame rod should be free from dirt and grease, and the computer board should not be damaged. Smith Water Heater error code guide will explain comm. COPYRIGHT 2023. GCVL40-200 GCVL40-201 GNR40100 GNR50100 GPS-75 GPVH40100. Check if there is a gas leak. To solve this error, you will need to carry out the same checks and treatments in the above error. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Smith - Troubleshooting help - Hello my frist post here. They only need to check if there is any blockage in the vents. ); Some of our partners may process your data as a part of their legitimate business interest without asking for consent. The initial setting is 120F, but you're in control after installation. We will assume that the tankless unit, before failure, was correctly installed (with the correct gas type), per the manufacturer's instructions and codes. If this error code has appeared on your AO Smith tankless water heaters LED screen, then this is a sign that you have set the incorrect settings for the dipswitch. document.write(intYear); The consent submitted will only be used for data processing originating from this website. CODE: 51, 55, 510, 551, Six timesPROBLEM: Abnormal gas solenoid valve. In this case, you must flush the unit. I turned off for 5 minutes then back on. Smith University | An Education in Hotwater Register NOW for live online workshops! . If people see this error code, they have to be more aware because it is the warning for the 991 error code. Follow the below steps to erase those error codes from the display: If the error codes return, you must replace the thermistor. More error codes can be found after all. Alternatively, the error code will flash four times. I replaced the upper element, and then replaced the thermostat as tech support said that might be causing the problem. Its normal. 50 Gallon Tall 12-Year Energy Smart 5500/5500-Watt Elements Electric Water Heater with Leak Detection Model: EE12-50H55DVF Lowe's Item #: 3806368 Shop Now at Lowe's Product Description iCOMM Smart Connectivity allows you to get notifications and manage your water heater from your smartphone Tanks, iCOMM Smart Connectivity allows you to get notifications and manage your water heater from your smartphone. Solution: Is the water heater set for the right elevation? But then sometime later it will start to heat the water and the green light will begin flashing rapidly. First, the pilot light wont come on until you try to light it up. Very simple. Solution: Ensure the flow sensor wires are correctly connected and with no damage. Smith Water Heater Manuals Anthony Barnes July 23, 2018 Need to Hire a Plumber? Than ks anyway Appliance Technician: Chester Just ignore the pop-up call request. It will be convenient for the homeowners who are handyman at the same time. Smith Water Heater error code guide will explain common issues, provide tips, and show you how to read your model's error codes. Previous replacement, improper installation and other conditions, outside the manufacturer's control and requirements for warranty may prevent reimbursement. The average cost per kWh is ${{ELECTRICITYPRICE}} I dont recommend you perform this workflow by yourself. Keep in mind that the error codes are shown differently if the units are connected through the Easy-Link System it can be seen what the error code is and which unit has it. When the water leaks out of any place from the water heater, the leak sensor senses it and notifies you by throwing the fault code E04. Smith maintains its leading position in the market. The LED status light flashes 0 times or it doesnt come on due to two reasons. A water heater leaks from different places like from the top, bottom, and side. FIX: Is the water heater set for the right elevation? If you're looking for help fixing your A.O. Related Pages:pool heater repair nearby, water heater repair cost, home pool heater service, water heater fix near me, pool heater installation near me. Most of the time, this error occurs when there is a wire connection issue or a breakage, which can easily be fixed or replaced. Turn on the electric supply by flipping up the circuit breaker. I replaced it with another AO Smith model, but a more base model without the smart module option. Basically, both 2-chamber and 4-chamber models will pop up with those error codes. A little more information.sometimes when I shut off power at the breaker, let is sit for a while and then turn the power back on, it will do it's diagnostic cycle (blinking green light) and then start flashing red (2 times). Solution: Check if the condensate drain is installed on the vent collar of the heater. Water heaters | A.O. Smith The reason behind this is that the heater does not get enough water to heat up properly causing an imbalance in temperature. If the sensor fails to properly detect the temperature or it exceeds the limit, then the E05 error code appears. There are a range of potential causes to this error. AO Smith tankless water heaters equipped with the remote controller have a great advantage; a self-diagnosing function that helps in diagnosing the heating problem. Solution: Before AO Smith tankless water heater troubleshooting, test the hi-limit switch and confirm it is working fine and the wire connections are not loose and broken. But if you have to increase the water temperature, try to stay well below 150F (65C) so the high limit switch doesn't trip. Smith Water Heaters, 500 Tennessee Waltz Parkway, Ashland City, TN 37015 USA, Tel: 1-800-433-2545 Website: www.aosmithwaterheaters.com Email: parts@hotwater.com A.O. A.O. (function() { You dont need to take any corrective actions as the status light of a functioning unit blinks 1 time every 3 seconds. You may type any combination of product name, family, size, model number, etc. However, a damaged thermal regulator often prevents the water from flowing out, causing it to be trapped in the exchanger. Can I Fix The Error Codes On My Pentair Heater On My Own? And the reason is the thermistor gets shorted electrically. Yes, the heater heater light should blink as the flashing light will help you to understand whether the heater is working properly or not. However, there is no need to be panicked because they have the solution for this circumstance. Bathtub faucets typically have a flow rate of 5 Gallons per Minute. For example, a bad thermostat, a bad computer board, and burn-out connectors that lead to the computer module are responsible for producing too much hot water. Below, I will explain the meaning of status light codes and what steps you should take to stop the blinking light. Though we share resources, information, and educational guide on plumbing & DIY projects, the content here is not a substitute for professional guidance. What could that be? Finally, turn on your water heater and you can see the error code is gone. This debris will be what is preventing your water heater from functioning properly. The wires connected to the stack flue sensor of the Pentair pool heater often loosen up automatically or get damaged. Home | Sitemap | Blog| Privacy | Disclaimer | Contact| About. Smith Water Heater, look no further! Second, turn on a hot water faucet anywhere in your house to let the air out of the waterline. Fortunately, I broke down how you can replace the thermistor correctly in this section: Ao Smith Electric Water Heater Error Code E10-E13. Try our Product Selector Tool to find the right models for your needs-for both heating and treating your home's water. A.O. Smith Water Heater Troubleshooting | Appliance Helpers 7+ Common AO Smith Water Heater Troubleshooting Codes - Lil Dutch Uncle Try our Buyers Guide to find the models that best meet the needs of your home. I would FIX: See error code 331, 321 and 311. If everything seems to be in order but your water heater is still failing to ignite, then it is safer to call out a technician to take a look at it. If it's shorted out, unplug the machine . If there is no scale, then you should also check the connections and wires for damage or looseness. First off, relight the pilot following the steps I mentioned earlier to verify the status light is blinking 4 times. Here are some error codes which can be learned. 50 Gallon Short 6-Year 3800/3800-Watt Elements Electric Water Heater. I already discussed how to make the replacement. Water Heater Support Documentation Search Page | A. O. Smith If needed, adjust the thermostat setting. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Your AO Smith Water Heater will flash the error code E03 if there is a low water level in the heater. This is exactly where the thermistor is located, depending on models: Once you locate the thermistor, detach the thermistor wires from the control board. We and our partners use cookies to Store and/or access information on a device. Smith water heater last? Our comprehensive A.O. Electronic Thermostat provides operational reliability and peace-of-mind. Tankless water heater problems and how to repair models from Noritz, Rinnai, Takagi using error codes. Before doing so, don't forget to check the wiring attached to the control board. If there are any burn marks on the computer board then this is a sign that your water heaters computer board is overheating and cutting out. Visually inspect the thermistor connections. Start with turning off the gas control valve to the off position. A.O. SMITH GAS WATER HEATER USER MANUAL Pdf Download All of the above error codes all point to the same problem: an issue with your gas solenoid valve. var dteNow = new Date(); Now, wait for 10 minutes to let the thermopile cool down. The Pentair error code E05 indicates an open stack flue sensor. The thin flow of water is typically a result of scaled-up pipes or improper water pressure. Break down what troubleshooting steps you should take to stop the blinking lights. Continue with Recommended Cookies. When the heating element shorts out, it will cause a short circuit, which will allow it to continue heating, causing the water to become too hot. These cookies will be stored in your browser only with your consent. In contrast, 4 consecutive flashes with a 3-second pause indicates the temperature sensor of the unit senses the water temperature is too high. 01 Pressure Switch Fail On, should be Off 11 Pressure Switch Fail Off, should be On 02 Ignition Fail after 3 attempts 04 ECO Open 05 Temperature Probe Open 15 Temperature Out of Bounds < 30 degrees 25 Temperature Out of Bounds > 220 degrees The following Error Codes are internal to the controller. We also use third-party cookies that help us analyze and understand how you use this website. I unplugged the electronic panel, and the unit functions for a few hours when I turn off the breaker, wait several minutes then turn it on again. Generally, the water heater will display this faulty code if the outlet thermistor (TH-4) remains open. AO Smith Water Heater Error Code E02 [Why + How To Fix] Any other models may have different codes for different issues. The solution for this problem is by checking the Hi-limit switch. If they come loose, tighten them up. Gas Tank; Electric Tank; Hybrid Tank; Expansion Tanks; Tankless . Smith Signature 100 50-Gallons Tall 6-year Limited 40000-BTU Natural Gas Water Heater Model # G6N-T5040NVR Takagi Water Heater Error Codes [Ultimate Guide], AO Smith Tankless Water Heater Stuck In Standby Mode [Solved! Water Heaters. The Solution Connections: Make sure the wiring is connected properly and isn't damaged. GCV40-200 GCV40-201 GCV50-200 GCV50-201 GCVH40L-200 GCVH40L-201. Now, back the electric power to your water heater and it will clear those faulty codes. Dont forget to use Teflon tape on the gas piping connections and fitting on the back of the gas valve that screws into the tank. Gas water heater using too much gas. A thin or low flow of water to or from the water heater can also cause the e05 on Pentair heater display. Just connect a garden hose to the drain plug at the bottom of the unit and place the other end of the hose to the nearest floor drain. Smith used 40-50gal gas hot water heater ok? Now, press the red button to reset the unit successfully. Just turn on a hot water faucet and let the water run for several minutes. What does a thermal regulator do on a pool heater? Remove the upper access panel by using a flathead screwdriver. Now there are quite a few reasons why this error code appears, including a faulty stack flue sensor, damaged thermal regulator, and improper gas pressure. Its super important that you keep your AFR rod in the best condition so you can keep using your water heater safely. Smith Water Heater Error Codes. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Find the most common problems and see how to fix issues. This error code may appear when you power up the unit. Now, turn the electric power on to your water heater. Solution: Check for connection and wire breakage or computer board failure (burn marks). The accumulated water will not allow the Pentair pool heater to work properly or shut off completely. If there is a problem with the water heater, an installed remote will make a sound, and the error code will display on the screen. However, damage and soot can sometimes prevent the AFR rod from doing its job properly and it requires attention. Some people think that a tankless water heater will be a great choice. Your AO Smith Water Heater's status light will blink 5 times every three seconds if the temperature sensor gets defective. CODE: 39, 391, Two timesPROBLEM: Problem with the air-fuel ratio rod - AFR. If you're looking for help fixing your A.O. They also have to make sure that the flame rod does not come with soot. Your AO Smith Water Heater wont light up if there are electrical problems like the thermopile wires come loose. A.O. Smith Gas Water Heaters at Lowes.com Trouble codes on the AO Smith Water Heater mean your water heater is not working properly. View more. Of course, there will be a solution which can be used for fixing this problem. These stats are based on a home in Nolensville, TN To view or adjust our performance assumptions, view advanced settings. While it may be igniting, its not keeping its flame and is going out before it can adequately warm up your water. Turn the gas supply off at the manual shut-off valve on the gas supply line. It will clear the error code. Manuals - A. O. Smith ME You are using an out of date browser. This final error code indicates that there is a false flame being detected within your water heater. Join our exclusive 2,500+ email list to get tailored advice, product roundups, and be the first to see our new content. Use the pipe wrench to tighten the fittings. Error Code: 441, Light Blinks 2x What It's Telling You There is an issue with the flow sensor. Smith water heater? Now, turn on the drain valve to let the water drain. Once you have, make sure all the connections are secure and safe and clean away any dirt or debris that could be the issue. On the other hand, your AO Smith Water Heater goes through problems if the status light flashes more than 1 times followed by a three-second pause. A Pentair pool heater typically functions for 6 to 12 years on average. You should consult with a licensed professional and check local permit requirements before starting any project. Problem: Miscommunication in an Easy-Link system. I checked all the wires and didn't find any problems, frayed insulation, etc. FIX: Check if the remote controller is the right type, also connections between the water heater and remote. So, keep reading. Turn the electric power to your water heater off at the circuit breaker. Manual for 400 - 1000 models. We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. Then, ensure you have the following pieces of equipment at your fingertips: Secondly, check the user manual and drain the water heater by following the instructions. Your AO Smith Electric Water Heater will throw the error codes E10, E11, E12, and E13 either for an open inlet temperature sensor or open thermistor. Comprehensive information about your new appliance - from getting started to cleaning and maintenance - with answers to frequently asked questions. Otherwise, the status light wont blink. Model HPX-66-DHPT120. Ao Smith Water Heater Troubleshooting & Repair | Repair Clinic Electronic User Interface allows you to easily set temperature, operating mode, and child safety lock feature. The tools needed to solve the problems from below are mainly the screwdriver, manometer, and multi-meter. Can you hear a buzzing spark ignition from the burner or two clunk sounds from the gas valve? There are actually many types of thermistors in your water heater and thus, any error codes that relate to problems they are facing. The fan activates after flow is detected. I have ao water heater & shows the code 5 on its honeywell - JustAnswer It functions just like an outlet thermistor, but is found on your inlet pipes instead of your outlet pipes. What causes water hammer in a house and what makes pipes to vibrate and make banging, ticking and popping sound? This chapter will describe the meaning of a specific error message your AO Smith Electric Tankless Water Heater throws. PDF 321922-000 , 520 & 320 T-H2 & T-H2S TG 20110928 - Takagi Whats the average air temperature in the room where your water heater will be installed?