You will receive your PetSmart refund via the same method of payment you used to purchase the item. Yes. PetSmart will offer you a merchandise return card that can only be used at PetSmart after validating your identity. Shoppers who earn 1,000 points can redeem them for a $2.50 discount on any product (except gift cards) or pet service for a full year. Limited one time per customer. Click 'sign in' to access your information. Must activate offer prior to purchase to receive bonus points. Once you have the label you can stick it on the packaged item for return and bring it to your local shipping service for return. However, if you purchased a PetSmart item using a debit card, you will be refunded in cash. Step 3: Click on "Receipts" Once you are logged in, click on the "Receipts" tab located at the bottom of the screen. Can I Return An Item Without The Box At PetSmart? Offer may not be combinable with other promotional offers or discounts. We aim to provide in-depth, well-researched, and accurate information in easy-to-follow guides and articles. PetSmart needs the Pet, the original receipt, and other papers or information acquired at the time of purchase to process a return. Our return policy is simple and worry-free: If youre not 100% unconditionally satisfied with your pet supplies, you can return them within 365 days of purchase. Note that returns without the box will be accepted at the PetSmart managers discretion if they feel you are eligible and have good reason to be issued a return. You will then be able to track these orders. Similar to live animals, PetSmart will give you 14 days to return fish to its stores, along with the receipt and a valid government-issued photo ID. Offer may not be combinable with other promotional offers or discounts. Additionally, you will need to bring a valid state-issued photo ID for your PetSmart return and must return your animal to the PetSmart store you purchased it from. Track recent orders and Treats points history: Track your packages, find receipts, and access your entire order history in one convenient place. In store pickup available during all store hours. To look up a receipt, contact PetSmart Customer Service and be prepared to provide the store location, approximate date of purchase, and, if applicable, the contact information of the transaction. . PetSmart return without a receipt Simply bring the food to your local store with a valid ID. As of 2022, PetSmart will allow returns for purchases in excellent condition, less shipping, gift wrapping, and other extra fees. Address book: Save up to 10 addresses to speed up checkout. Similar to live animals, PetSmart will give you 14 days to return fish to its stores, along with the receipt and a valid government-issued photo ID. PetSmart allows you to return products to their stores. Did you know that Petco offers a FREE Birthday Club for your pets? And when you register your pets for the Petco FREE Pet Birthday Club, you will receive a coupon on their birthday for a free (1) One Pound of treats from the treat bar. Explore. The leading US retailer acquired the pet e-commerce platform in May 2017. Four different kinds of cryptocurrencies you should know. Prices & selection may vary by store & online. As a result, youll need the credit card you used to make the payment to get a refund, as it will be refunded back to the same account. Quora. PetSmart Rewards Program Access your whole rewards program at PetSmart online. Order by 9am for delivery between 12pm-3pm, by 1pm for delivery between 3pm-6pm, & by 3pm for delivery between 6pm-8pm. How can I return purchases to a PetSmart location? . A return/exchange is possible for damaged merchandise purchased online or at PetSmart. Due to size and/or weight, certain items bear an additional shipping surcharge or special handling fee. Please note that pets must be returned within 14 calendar days. With the PetSmart Treats Rewards program, you can access your entire rewards system at PetSmart online, including all your previous orders. If you are not happy with what youve purchased at PetSmart, you may be wondering about the stores return policy. PHOENIX PetSmart, Inc. common stock and its related subsidiaries, effectively eliminating Chewy as a subsidiary of PetSmart. PetSmart Rewards can be redeemed by letting the cashier know you are using your Rewards (they can look it up with your account number, phone number or email address) or you can redeem points at checkout when shopping online or on the PetSmart app. How does the PetSmart Treats program work? Track recent orders and Treats points history: Track your packages, find receipts, and access your entire order history in one convenient place Favorites: Save a list of your pet's faves to reorder again My Store: Set the store you shop at most to simplify in-store pickup and book PetSmart Grooming salon appointments Have something to say about the product? Make sure to bring your receipt. As a pet owner, you need to provide your pet with all it needs to live a healthy and happy life. Without a Petsmart account the company will not be able to look up your receipt unless you have an order number from an order you made on their website. Jun 12, 2022 . You can initiate this process online to receive a shipping label. #ereceipt #digitalreceipt. If you dont receive this email, check your SPAM folder or create an account. Petsmart is a one stop shop for pet owners to buy necessities and accessories for their pets and even a place to buy new pets altogether! Additionally, if you purchased a PetSmart item with a credit card, the amount you paid will be returned to your credit card when you make the return. Additionally, you will also need the card you used to make the payment in order to receive a refund, as it will be credited to the same card. You can update your PetSmart account online at anytime. Returned items at PetSmart must be accompanied by an acceptable form of government-issued picture ID if a receipt is not available. Much like PetSmarts open food return policy, you will need to seal the container or bag of food and bring it into your local store. Quantities may be limited and deliveries may be delayed. Track recent orders and Treats points history: Track your packages, find receipts, and access your entire order history in one convenient place. Click Look up receipt to view your web receipt. Petsmart is a pretty convenient place to get your pet products, whether youre shopping in store or online. You dont need to return a dead fish to the store in a water-filled container. With the PetSmart Treats Rewards program, you can access your entire rewards system at PetSmart online, including all your previous orders. What Is PetSmarts Return Policy For Fish? Made with love in Sandy, UT. At PetSmart, we never sell dogs or cats. You can return a wide range of items to PetSmart, including live animals, open food, and many more. You can return non-perishable food within 90 days, but only with a receipt. As such, people often wonder if they will be able to make returns to Petsmart if they bought an item from Chewy and not from Petsmart itself. This can be in the form of a receipt or an order confirmation if you purchased the item online. To return an online order from PetSmart, create a copy of the packing slip and secure it in the box before sending it back. Yes, PetSmart can look up receipts. 14 Rabbit Myths And Misconceptions You Need To Stop Believing Now! The retail giant encourages its customers to create PetSmart accounts to make life easier for everyone. You'll receive a refund in the form of a merchandise return card for the most recent sale price of the food, or you can exchange the food for one you prefer minus any difference in price. Can I Return An Item Without The Box At PetSmart? As always my answer applies only to Walmart stores,since that is where I work, I am able to answer from that point of experience. Surprisingly, PetSmart WILL let you exchange the pet food for a different brand. How Strict Is The Petsmart Return Policy? PetSmart return without a receipt - Simply bring the food to your local store with a valid ID. Your email address will not be published. Returns Without A Receipt OR With A Receipt Older Than 60 Days. 6 minute read. The one exception to the 60-day rule pertains to live pets that can only be returned within 14 days. Transaction total is prior to taxes and after discounts are applied. Search our database of over 12348 posts with up-to-date information from our experts and veterinarians. Orders must be placed three hours prior to store closing for same day pickup. Track recent orders and Treats points history: Track your packages, find receipts, and access your entire order history in one convenient place. In-store purchases can be returned within 30 days of purchase to a Pet Supermarket store. There is no need to worry about PetSmarts return policy; here is all Ive learned about it! It takes between three and seven days for credit processing, depending on your bank. A link to print or view your Store Return Receipt is found in your Order History with your account. May not be combinable with other available bonus points offers. Can PetSmart look up receipt? Customers returned goods are routinely destroyed by PetSmart because theyre unsafe to sell. There are some products at PetSmart that cannot be returned even if they are in unopened and new condition, and if you have a receipt, including: To return your PetSmart purchases to a store, simply bring the item, the receipt, and your method of payment to the checkout counter to receive a refund or exchange. The refund will go back to whatever method you paid. As many people know, the convenient online petstore, Chewy.com, is owned and operated by Petsmart. Create a Treats account now to start earning points on future purchases. He's a lifelong expat who has lived in the Philippines, Mexico, Thailand, and Colombia. Yes, PetSmart can look up receipts, provided you have the qualifying information. Track recent orders and Treats points history: Track your packages, find receipts, and access your entire order . If you decide to ship your item back without using this shipping label you will have to cover the shipping fees and you will not be reimbursed for them. Sign up for our newsletter. Prices & selection may vary by store & online. When you buy via links on our site, we may earn an affiliate commission at no cost to you. Make sure to bring your receipt. Please think about it. Please use a trackable shipping method, and return the product with the orignial packaging. Target-owned brands can be returned for up to a year. Offer valid through 4/2/23. Despite the fact that Chewy was once owned by Petsmart, the two companies now operate independently and often sell distinct items. 4. If you purchase a fish from PetSmart and decide later you dont want that fish, return it to PetSmart for an exchange or refund if you make the return within 14 days. You cant give it to someone else. Can you return a dead hamster to PetSmart? So if, for example, you purchased an item with cash, you will be refunded in cash on the spot in-store. Many people wonder what the return process is for products that fall below customer expectations. Unfortunately, PetSmart does not accept returns on Chewy items as of 2023. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); QuerySprout helps consumers answer their nagging queries about products, services, and companies. Note that you will need the item in the original packaging, with the packing slip or shipping confirmation in lieu of a receipt. It can be a real game of hit or miss with a pup as youre trying to figure out what puppy-chow it likes best! If you would like to request a return or replacement, please send us a message with your order number. The company won't be able to look at your receipt without a Petsmart Account unless they have an order number that you placed on their website. Quantities may be limited. PetSmart will send your refund to the original payment method you used for purchase. Store and manage your profile, billing & shipping information: Save up to 10 addresses in your PetSmart address book. .Petsmart Return Policy 2022 (Pets, No Receipt, Chewy + More), Target Customer Service Desk Hours In 2023? When you have an account at PetSmart, you can look up your past purchases and view your receipts. After finding out so much information on price matching/adjustments I set up a website to keep other shoppers informed. Touch device users can explore by touch or with swipe gestures. Learn more. A PetSmart refund will be issued to the same credit card used to purchase the item. You must bring along your receipt and a valid photo ID, and you must return the fish safely in an appropriate container. All other food brands can be returned within the usual 90-day window. At what point is it worth it to use a credit card with an annual fee? Savings will automatically reflect in shopping cart with purchase of qualifying product. You must put the toy back in its original packaging and the toy must be in like-new condition, just as it was when you took it out of the package. Shop now >, we are no longer supporting social sign in. You must have the same card you used at the time of purchase to be eligible for a monetary refund, and if you dont, you will be issued a merchandise return card. If you initiate the return process on the Petsmart website you will receive a free shipping label covering the return costs. Two ways: email lookup or use the Electronic Journal Viewer in the cash office. When the auto-complete results are available, use the up and down arrows to review and Enter to select. You can return any items purchased in store or online from Petsmart to a Petsmart store with the receipt/invoice and the original packaging. You can also return your PetSmart online orders by mail, although you will be liable to pay for the return shipping. You can save up to 10 addresses from your PetSmart Address Book. What is this?. Question: Can You Return Dog Food To Petsmart, Quick Answer: Can I Return Dead Fish To Petsmart, Question: Can I Return Fish To Any Petsmart, Quick Answer: Can I Return A Used Fish Tank To Petsmart, Quick Answer: Does Petsmart Dog Food Cause Seizures, Quick Answer: Does Petsmart Give Dog Food Samples. Include the Return Authorization Number in the package. She has a strong love for all animals of all shapes and sizes (and particularly loves a good interspecies friendship) and wants to share her animal knowledge and other experts' know. Customers who do not provide a receipt may be entitled to a store credit. PetSmart allows you to return a dead fish for a refund or exchange if you show your receipt and take a sample of your tank water. PetSmart is renowned for selling a variety of pet supplies such as food, toys, cages, and aquariums, along with a range of live pets including cats, dogs, fish, birds, and more. Which Ones? While we provide information resources and canine education, the content here is not a substitute for veterinary guidance. He's a lifelong expat who has lived in the Philippines, Mexico, Thailand, and Colombia. Members earn eight points for every $1 spent in stores or through petsmart.com, including for donations made to PetSmart Charities. With the PetSmart Treats Rewards program, you can access your full PetSmart rewards system online, including all of your prior PetSmart purchases, as well. Select a reason for the return in the packing slip that you received with your product and remember to keep a copy of the packing slip with yourself. Keep in mind that you may get a refund from PetSmart even if your Pet passed away . Perhaps in the future this will become possible but at the moment returns to each business must be handled separately. If you purchased an item from Petsmart online or in store and you wish to return it you can bring the item to any Petsmart store location to inmate a return. Theres so much information out there, including social networks, blogs, forums, comments, and articles to name a few. Step 1: Go to Walmart receipt lookup page. If you purchase a live animal from Petsmart and and that you need to return it you can do so within 14 days for a full refund. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Didn't find what you need? Many people are curious about the return procedure for products that do not meet customer expectations. You can return opened items to PetSmart as long as they are in the original packaging they were purchased in. One of the most convenient things about shopping there is the great return policy offered by the company. You can also return the purchase price of a PetSmart product if it was made with your credit card. These include: To get a refund or exchange for your PetSmart purchases, simply bring the item, the receipt, and your payment method to the checkout counter.