Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. Princess will refund the cancellation fees (up to the full value of the cruise vacation) if you have to cancel your trip because of a specified reason such as illness, injury or death of yourself, a traveling companion or either of your immediate family members. I got back around 90% of the cruise with a refund to my credit card. You will be able to leave a comment after signing in, By That's what I'm picturing: Majestic and Royal biding their time on the West Coast We are on the Ruby Panama canal as well as the next cruise to Hawaii. Millions of travelers rely on Cruise Hive in the United States, Europe, Australia, and around the world. The vessel has already been on pause for more than two years, and before the announced cancellations, the ship was scheduled to resume sailings with guests on September 1, 2022, from San Diego. The countries' entry requirements are separate from our cruise protocols. NOW WHAT!?@!?@. So if anyone knows how I can get that date moved to Dec 31 2023 let me know. Though may other Magestic cruises have been. In the FAQ about CwC they say to call Cost Center if you have a cruise in mind before FCC appears. We are hoping they will let us move it 5 days to 1/5/23, but no joy yet. Future Cruise Deposits must be used within two years from the date of purchase or the deposit amount will be refunded to the original form of payment. And, now I see Australia is lifting their ban on cruise ships next month. Im not even hopeful of that. If you need to cancel for any reason not listed in the plan, under the Any Reason Cancellation Enhancement feature, youll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan. Life happens, however, and it's good to be prepared for when the unexpected happens. The Princess Cruises cancellation policy has revised its final payment dates for cruises departing up to October 15, 2020. This will have to be selected by the end of 2023 and is tied to the guests Captains Circle Number. View our Book with Confidence Cancellation Policy. Refunds will not be given for no-shows, nor will partial refunds be given to passengers who choose to disembark a sailing early once it is underway. View Details & List of Affected Cruises (PDF), View Details & List of Affected Cruise (PDF), Weve updated our policies to give guests flexibility while booking cruises during this unusual time. Youll get everything youve paid back, either as a refund or FCC? CC Help Jenn If you need to cancel for any reason not listed in the plan, under the Any Reason Cancellation Enhancement feature, youll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan. List says Royal- Alaska. Looking at the list of when ships are restarting that is herehttps://www.princess.com/plan/cruise-with-confidence/cruise-health/frequently-asked-questions/, only the Diamond Princess doesn't have a restart date. It appears other cruise lines are announcing their intention to come and I see Celebrity still has a repositioning cruise from Hawaii to Sydney on October 3, so Princess are giving these companies are free hit by reducing the number of ships coming here. 100% of full fare. Princess Cruises stated, Over the past year we have operated hundreds of cruises thanks to the tens of thousands of our Princess team members that have rejoined our fleet to deliver exceptional Princess vacations. Nonrefundable FCCs (which are not labeled with a cash value) will expire with no refund. Sorry, my bad, I meant Grand and not Crown. Princess Cruises' Book with Confidence Policy NEW [Temporary] Policy: Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit (FCC). More Mexican Riviera / Coastal CA cruises? CC Help Jenn The ship's Europe schedule will begin with a 12 . 2Available in the United States, Canada, United Kingdom, Australia & New Zealand. These may include different deposit amounts, different payment and cancellation conditions including non-refundable deposits and fares. Alternatively, guests can choose to receive $100 of onboard credit along with accepting a 100% future cruise credit that can be used to book another Princess cruise that departs by December 31, 2023. See what you need to do before and while you sail to stay healthy at sea. I also wondered about the odd amount in my FCC account, then a few days later I happened to notice that Id missed seeing a refund of the Government tax portion of my payment on my credit card. Guess we will have to rethink this b2b. If I have an onboard credit (OBC) from a Future Cruise Deposit (FCD) on a booking that is cancelled, will the OBC be honored on my next cruise?Yes, it will. We're offering you booking flexibility, options to protect your trip and an idea of what your cruise experience will be like. Excursion Terms & Conditions - Princess Cruises Excursion Terms & Conditions Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? I know it takes time to get ships ready again but I would have thought 2023 was safe. Senior Editor, News and Features. I was told by my TA that it could take a few weeks for the new FCC to be reinstated, aswell as the FCC we already had from 2020 that we had used towards this cruise. Let's face it, canceling for something like COVID is always a gamble. It was rescheduled for April 2022 and then rescheduled to April 2023. I suspect that cruise went wonderful for most passengers. Need help? For even greater peace of mind, Princess also offers Princess Vacation Protection that will provide full vacation protection in the form of a future cruise credit or a reimbursement of the normally non-refundable cancellation fees, depending on the reason for changed plans. I have flights to Vancouver - return from Hawaii. Youll have up to two years to book your cruise with your preferred Travel Advisor or Cruise Vacation Planner or directly through Princess. We'll send you a weekly newsletter to your inbox. The Government has been getting a lot of flak about us being able to travel overseas to do a cruise but not in our own backyard. Assistance is there for you, 24 hours a day, 7 days a week, anywhere in the world. Sign it in a few clicks. This was a replacement cruise for a cruise that I can't even remember anymore! Its now easier than ever to use your Future Cruise Credit (FCC)! Has anyone even heard any rumors as to whether Princess may extend the Dec 31, 2022 deadline for using FCC's? I have bookmarked your post so I can reply once I see something; could be many months from now!. This program also covers guests during their cruise, including lost or damaged luggage protection, emergency excess medical expenses and emergency evacuation, and trip interruption coverage which provides pro-rated refund if illness interrupts the cruise and extra costs associated with trip delays or interruptions. Many tested positive and were put in quarantine cabins for the remainder of the cruise. Sorry it I used the wrong terminology for Princess when I said CwC instead of Book with Confidence. Q: What if I find out I was exposed to someone either on my way to my cruise or during the cruise, and I end up being isolated in my cabin for part or all of the voyage?A: PVP provides reimbursement for the days you are confined to your cabin if the confinement is ordered by a medical professional. FCCs may be applied as a form of payment towards your balance due and therefore, in accordance with our passenger contract, FCCs are subject to cancellation fees. Princess Cruises has extended its Book with Confidence policy to summer 2022 sailings, including all cruises departing through September 30, 2022, for all bookings made by March 2, 2022. Its another cancellation day for select guests booked with Princess Cruises as the cruise line has canceled sailings for Regal Princess in the Baltic and Royal Princess in Asia. Cancellation of a Refundable FCC (cash value) will automatically cancel any bonus FCCs related to the original. Princess Cruises cancellation policy states that Future Cruise Credits (FCC) are non-refundable and non-transferable. ALL RIGHTS RESERVED. The updated Cruise with Confidence policy has been implemented in order for Princess to offer its guests "more . Before you sail, your Onboard Credit can be used to purchase shore excursions online through Cruise Personalizer. In the event a Bonus FCC is used, portions of the related cash value FCC may become non-refundable also. Q: Am I protected by my Princess Vacation Protection plan if my mother, who is not traveling with me, develops pneumonia and I have to cancel my trip to care for her?A: Yes! Was told the insurance is part of the cancellation fees which will be turned into Future Cruise Credits. I also cancelled using the cruise with confidence plan, cancelled my Feb 10 cruise on Jan 5, before the 30 days were up. Major Cruise Line Ready to Resume Cruise Operations in Australia, Photos Reveal Progress at Carnival Cruise Lines New Port, Cunard Line Unveils Historical Photo ExhibitionFrom Past 100 Years, Royal Caribbean Cuts Back on Housekeeping Service, Fourth Carnival Cruise Ship Will Be Based Out of Galveston, Texas. Edit your princess cruises refund request form online. When Omicron began to hit hard in late December, and we started to read about more and more cases on board, we elected to cancel just outside of 30 days to be sure we had both options and wouldnt lose the cost of the insurance. With the complexities of international air travel and border closures, it is with a heavy heart that we have to continue to cancel select cruises. Actually I do see by doing a cruise search that the Diamond has a restart date of March 24, 2023 from Japan. In total, 18 itineraries are canceled, including those that can be combined into longer sailings. If I'm out the insurance and deposit no sweat. Q: What if my spouse gets COVID-19 right before the cruise and we can no longer sail? CC Help Jenn How does that work?A: PVP is refundable until final payment is due. Even though some cruise lines have already resolved their staff shortages, for Princess Cruises, the situation has forced the cancellation of 11 voyages. Her work has appeared on Cruise Critic, USA Today, the Associated Press, NBC News, the Miami Herald and Huffington Post. When it comes to Royal Princess, the cancellations impact multiple sailings. Note: Effective with new bookings made on or after January 1, 2022. Special notes: For cruise cancellations less than 90 days out, the penalties outlined below are likewise applied for hotel, transfers and standard air that are booked through the cruise line. Princess Cruises, Ro. The Princess Cruises refund policy states that you will also receive money back on taxes, fees, port expenses, transfers and surcharges. Not everyone would agree, and that's fine, we all have different concerns. PaperSniper4, December 19, 2021 in Princess Cruises. For full Book with Confidence and COVID-19 Protection Program guidelines, visit www.princess.com/bookwithconfidence. Passengers canceling with the relevant windows will receive refunds as noted, less any cancellation fees, which will not be refunded as onboard credit or otherwise. //]]>. See more info here and choose the perfect Princess package for you! Any other pre-packages not purchased with the cruise fare will automatically be refunded. I am one of those leaving here to cruise. For UK Guests: Please note any FCCs issued for the cancellation of a cruise booking by Princess Cruises after 1 July 2021 are not covered by ABTA's scheme of financial protection, although any booking made using the FCC will be protected up to the amount of the refund due on the original booking. Cruisers wishing to cancel shore excursions booked in advance of the sailing date must cancel at least five days prior to embarkation to receive a refund to the original form of payment. Draw your signature, type it, upload its image, or use your mobile device as a signature pad. Canada. I hope to never have to deal with a cancellation again. View Cruises. Princess Cruises ; Princess Casino Booking Cancellation - Question about Feeds, FCC, Vacation Protection, etc . As I stated above, I just can't understand Princess' decision, and as you mention, today Australia has lifted it's cruise ship ban. Carnival Cruise Line is providing an option for passengers with cruises scheduled to sail this month to cancel. Princess Cruises has canceled the Baltic season for Regal Princess from April 9, 2023, through. "Currently, we are providing guests with cruises booked through Jan. 31, 2022, who . The company is incorporated in Bermuda and its headquarters are in Santa Clarita, California. CRUISE HIVE LTD 2008-2023. The line did not go into further detail. One major reason I bought Princess' insurance for this trip was the CFAR reason provision, which I snipped and included here. On 12/19/2021 at 5:27 AM, PaperSniper4 said: 19952023, The Independent Traveler, Inc. Princess cruise Feb 2022 - Cancel for any reason with Princess' Vacation Protection insurance - FCC good how long? My non-refundable deposit was $200 for our cabin, and our insurance cost was $279.84.not sure what the $239.92 is: Check your credit card statement. Cruise Lines Modify Cancellation Policies For Better Flexibility; . The second option is a full refund of the cruise fare paid, but this must be requested using an online form by July 15, 2022, or guests will automatically get the FCC option. FCCs are non-transferrable but may be used to pay for others on the same booking. (Onboard credit is only applicable to guest 1 or 2 on a booking and is not applicable to upper berth guests). They can get a full refund, accept future cruise credit or book a future cruise at the same price of their 2021/2022 fare. You can find out details of your compensation by clicking the link that matches your sail date below. Once that FCC appears, I will share the amount and the expiration date. Some lines, however, may still require one or more protocols to be adhered to, either on a. Princess Cruises has become the latest cruise line to update its Cruise with Confidence policy. Additional information about Princess Cruises is available through a professional travel advisor, by calling 1-800-PRINCESS (1-800-774-6237), or by visiting the company's website at princess.com. Princess Cruises details multiple cancellations for the Regal Princes in Europe and Royal Princess in Asia. Guests that reserved their cruise before August 8, 2022 will have the following COVID-19 Assistance at no extra charge. I think Princess also calls it Book With Confidence. Travel Insurance Benefits2(Underwritten by Nationwide). Princess Vacation Protection Platinum To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate, visit PVP Platinum. I was on the Diamond in Nov on a cruise tour. Sorry, meant that I wonder where the Royal will go AFTER Alaska. If you are canceling your booking prior to your final payment, there is no penalty to cancel unless you have booked a specific promotion with a non-refundable deposit and/or fare. Princess Cruises Extends Book with Confidence Policy Offering More Flexibility for 2022 Summer Vacations Book with Confidence is now extended to summer 2022 sailings, including all. Please check with your Vacations To Go cruise counselor for cancellation and refund policies for Princess cruises. In mid-April, Princess announced cancellation of all cruises through June 30. They will receive 100% of the cruise fare paid in the form of FCC. So now we have been canceled again. Example of the RF fee for our 2025 cruise in a RS - Edited 20 hours ago by Jim_Iain And the photo package offered with Premium includes unlimited digital . Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.princess.com/plan/cruise-with-confidence/cruise-health/frequently-asked-questions/, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. By the end of Feb 2022 "things" could be much better and I might regret canceling. Just as sister ship Regal Princess, Royal Princess guests will have two options to choose from. Call us at 800-338-4962 or inquire about a vacation here. Majestic is also listed to do cruises just prior and after your cruise. Princess wants to make sure the guest experience onboard remains exceptional and by canceling the voyages, it allows more time to increase the crew levels. Read Also: Major Cruise Line Ready to Resume Cruise Operations in Australia. 1. Learn about the types of cruise credits and how to use them. When booking a cruise, passengers generally pay a portion of the total cruise fare as a deposit, with the remaining amount due a set number of days prior to the embarkation date (75 days for sailings 5 days or less, 90 days for sailings 6-24 days, and 120 days for sailings 25+ days). It comes as the cruise line is dealing with labor shortages while occupancy levels rise across its ships. I do regret a little canceling our December 2021 cruise, but that was canceled not for COVID, but for a different reason. If your cruise isnt for a few months yet and conditions re Omicron will hopefully improve, it is possible that the original rules/reasons will come back into play for the date you must cancel by for PVP and CwC. While they can be used to pay for Flexible air add-ons, FCCs cannot be used within our EZAir (not available in UK) or Plane Sailing (UK only) payment tools and therefore cannot cover the cost of restricted air even if booked in advance. If a guest selects an FCC and then requests a refund as set forth herein, the guest will not be entitled to any other compensation/credit. Keep asking questions in case the website hasnt been updated. We got a credit which has to be used by the end of the year. Future Cruise Deposits cannot be added to a booking after the booking has been paid in full and may not be combinable with other promotional offers. Under the Cruise With Confidence guidelines, if you booked Flexible Air flights through Princess' EZair program, you will receive a refund, minus any cancellation fees, the cost of which will be added to your total future cruise credit. Cruises with Princess include your food, accommodation, and entertainment. CRUISE HIVE LTD 2008-2023. We canceled our Feb 3 Grand Princess cruise out of LA last Monday, which was 31 days out.. We had the option of using our Platinum PVP insurance and getting the final payment money returned to our credit card, but we would lose the cost of the insurance. If Princess feels its not going to work out for the 2022/2023 season, why didnt they just cancel all the ships that were planned to sail there? All I want is for it to be moved 5 days until 1/5/23. Your baggage is also covered in the event it is damaged, lost, stolen, or delayed to your destination. book by Dec 31/22 for cruise up to November 30/23. 19952023, The Independent Traveler, Inc. Princess New Cancellations as of March 14th 2022. If you do not have an official medical diagnosis, but feel unwell, you will receive a Future Cruise Credit. I was refunded all but about $500 to my credit card within a few days. But even then that would only give me until Feb 2023, if the expiration was 1 calendar year from the canceled cruise date. 'Cruise With Confidence' I picked it up from previous poster . It does mean that the cruise line has canceled a total of 11 voyages for the Diamond Princess cruise ship out of San Diego, California, from September 1, 2022 through November 13, 2022. (10:51 a.m. EST) -- Princess Cruises has canceled additional sailings aboard two of its vessels, postponing their restarts until the spring of 2022. I am very surprised that these Australian cancellations have been decided. Powered by Invision Community. One day after Princess made their decision, but it was pretty clear down here that this decision was coming. Onboard Credit is only per person for the person using the Future Cruise Deposit; it does not carry over to any other passengers in the stateroom. The cruise line continued to state, With rising occupancy levels on the ships that have already returned to service and our commitment to guarantee the Princess experience is exceptional, Princess has made the difficult decision to cancel a limited number of voyages (11 sailings) on the Diamond Princess beginning September 1, 2022 through November 13, 2022.. No surprises there. Princess will refund the cancellation fees (up to the full value of the cruise vacation) if you have to cancel your trip because of a specified reason such as illness, injury or death of yourself, a traveling companion or either of your immediate family members. Other items purchased prior to the start of your cruise will also be refunded. Copyright Cruise Blog Media LLC 2023. Prepaid excursions canceled onboard before the cutoff date will be refunded as onboard credit to the main person on the booking, regardless of who actually paid for the excursion. The book with confidence and the January rebooking option from Princess, if you cancel shows in my account as sail by Dec 31, 2022. LauraS They have each received any money owed back on their credit cards already, for excursions and specialty dining. In no situation shall a guest be entitled to a refund greater than the refund amount retained by Princess Cruises. Princess Cruises has been forced to cancel a limited number of voyages for the Diamond Princess cruise ship, which includes departures out of San Diego, California. As of today, which is only about 2 weeks after canceling, I do not see that Princess FCC on my record. I have been thinking the same thing about the cancel with insurance vs cancel with the CWC option. If you need to book a cruise and you are waiting for your Future Cruise Credit to beapplied to your account, please call the Contact Center. Trip Delay: Up to $500 for any pre-cruise trip delay expenses and/or post-cruise trip delay expenses up to $1,500 (not to exceed $1,500 for both pre- and post-cruise delays) for meals, hotel and transportation. Nobody wants to cancel a cruise..I hope we're all able to cruise again sometime. Trip Interruption: Up to 150% total trip cost reimbursement formissed, prepaid cruise arrangements and/or the cost of one-way airfare if you must start your vacation late or need to come home early due to illness, injury and more. WE will let the FCC sort itself out. Passengers are advised to purchase travel insurance for all legs of their trip, including hotels and airfare in addition to merely their cruise. Usual three options including getting our money back, schedule another cruise or take an FCC and wait. You can also visit our Frequently Asked Questions. Well our cruise went down in price considerably after we paid our final payment. With the complexities of international air travel and border closures, it is with a heavy heart that we have to continue to cancel select cruises. For even greater peace of mind, Princess also offers Princess Vacation Protection that will provide full vacation protection in the form of a future cruise credit or a reimbursement of the normally non-refundable cancellation fees, depending on the reason for changed plans. . Free expert cruise tips and news from Cruise Hive! Started June 21, 2021, By I am now confident we made the right decision to cancel, as sad as it was at the time. According to Fox San Diego, the cruise line canceled 11 sailings on the Diamond Princess from San Diego between September 1 and November 13. In our case we had cancelled cruise and chose a Replacement cruise from Princess list. I don't understand the dollar amount, and the expiration date is as I feared, 31Dec2022, not 2023 as my TA informed me earlier. Now to deal with the refundable part back to my Princess Gift Cards. Just like her sister ship, there will also be a 10% discount for a future voyage sailing through December 31, 2023. The plan terms, conditions and exclusions are available online: Standard PVP Plan Details | Platinum PVP Plan Details. In either case, if you've booked your own airfare, you will have to contact your airline. How long will it take to get my refund or FCC? We'll see. If you booked Restricted Air, the airline will decide whether it will issue you a flight credit. *A few FCCs appear as discounts, which can only be applied to cruise fare and not other components of your booking or those of your travel companions. . If you have any questions about your current coverage, call your insurer, insurance agent or broker. Princess Cruises officials announced earlier this week it had canceled nearly a dozen voyages to and from San Diego. It would be nice if they moved it into 2023 since we always cruise in Feb or Mar so having it expire in Dec does us no good. There is a replacement cruise for Nov 2023 so apparently the Diamond is still going to be in service. The cruise line has also recently changed its protocols in Alaska. Daily gratuities are not included and are added to your onboard account each day. SANTA CLARITA, Calif.,(January 17, 2022)Its never too early to start planning for much-anticipated summer vacations, and Princess Cruises is giving guests an added level of comfort when they book a cruise with the extension of the Book with Confidence program, and extended health and safety protocols. Princess Cruises Cancellation Policy: Can I Get a Refund? or even Taxes, Fees and Port Expenses (TF&PE). Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. I had specifically asked my TA to double check, and glad I did, because I had assumed for several weeks that I was safe to wait until mid-January to make my decision due to having purchased PVP. I paid the deposit at that time, and made the final payment a few weeks ago. Princess Cruises introduce their new 3-tier package option system, comprising of Princess Standard, Princess Plus and Princess Premier, on cruises booked from 1st June 2022 departing after 25th June 2022. The Princess cruise ship that dominated the headlines when the global pandemic started to impact the cruise industry nearly 2020, is still awaiting to make a return to cruising.