With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. AXS | Complaints | Better Business Bureau Profile Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. The game is in 36 hours. We bought the tickets through AXS and we have no clue how to sell or transfer them. The tickets will be delivered to the buyer automatically. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Cookie Notice Browse your upcoming events and tap the ticket icon for the game or event you would like to access. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. Easy! Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. Getting tickets in your AXS account : StubHub Stubhub assured me my tickets would be available. If your friend already has an AXS account, the tickets will be transferred instantaneously. Manage Cookie Preferences In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? Browse your upcoming events and tap the ticket icon for the game or event you would like to send. The Rockets App is free to download and available in the App Store or the Google Play Store. However, we recommend that you transfer tickets to each person attending the event. AXS Mobile ID tickets are digital and cannot be printed for venue entry. You've been successfully subscribed - thanks! 2023 Crypto.com Arena. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. On the Review page, click the List Tickets button to finish. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). Privacy Policy | Show the ticket in the App at the entrance and get them scanned to enter. Follow the steps below to access the tickets: Did you find it helpful? Your tickets will no longer be listed for others to buy. When listing tickets, you decide how long your listing will be available for others to buy. Click the Transfer button next to the event in your AXS account. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Many fans find it best to TRANSFER the seats to their guests prior to the event. SOLD TICKETS VIA AXS. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Use the same email you use on StubHub. Use of this website signifies your agreement to our. Its up to you! If you see a Sell button next to your tickets in your account, you can sell them! I had read on other threads that sometimes the tickets don't transfer until the day of the event. Select the seats you would like to send. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Open the AXS app Sign in or create an AXS account. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. Lindsay is the author of this solution article. Third-Party Resale Tickets: Everything You Need to Know. When listing tickets, you decide how long your listing will be available for others to buy. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. Can I have multiple tickets on one phone? This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Here we are. Your Privacy Choices | Privacy Policy. Then when it sells and you are paid, you transfer it using the app. You may also review your transfers and purchase history at AXS.com. Tickets Not Showing Up In AXS - StubHub Community (*If you can't remember your password, tap. Theyll just have to create an AXS account to claim their tickets. You will enter your community username and new password and done! Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Customer service all the way to your seat, 2000-2022 StubHub. It depends. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Solved: Mobile Tickets Have No Barcodes - StubHub Community This will bring you to the page to confirm the correct email associated with the order. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). Click the Transfer button next to the event in your AXS account. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. If they already have an AXS account set up the tickets will go in their account automatically. Youll be able to transfer money to your bank from your account on AXS.com. Yes. In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. After the switch, you will enter the email address you use to access the community in order to reset your password. Upcoming. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. The tickets will be delivered to the buyer automatically. OR. What if my guests arrive at different times? Can seats be transferred to someone who doesnt have an AXS account? Sign into your AXS Account and click Listings. All rights reserved. Is there any way to get any assistance? On the review page, click the Transfer button to send the tickets. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. They said they would get in contact with the seller and have the tickets transferred over. Transfer Tickets - AXS Help Center Stubhub tix not transferred to AXS acct, show is tonight Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics Your AXS Mobile ID ticket will now show up. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. Click the 'Transfer' button and your guest will receive a notification via . Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. Press question mark to learn the rest of the keyboard shortcuts. it must be some garage shop with three programmers. Create an account to follow your favorite communities and start taking part in conversations. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. We are changing the way you register and sign-in to the StubHub Community. No. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. If available, youll see the option to get tickets with AXS Official Resale on the event page. Flew in for this show. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Never. Select the tickets to transfer and enter the recipient's information. Browse your upcoming events and tap the ticket icon for the one you would like to sell. Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. it never happened. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. My tickets are in The O2 Venue App, what does this mean? AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. After completing the account information, you may buy, sell or manage any seats in your account. and need to send them to a friend, transfer the tickets through your AXS account. The event staff will scan this digital barcode to let you and your party into the event. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Select the tickets to transfer and enter the recipients information. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Article. When its time for the event, they can open the app to show their tickets on their phone. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) This way your guests will be able to enter when they arrive using their own AXS Mobile ID. On the review page, click the Transfer button to send the tickets. It depends. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Bought tickets for a group? It got postponed and now we all cant go. I purchased tickets for a concert back in February. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. i had the exact same problem. Cookie Notice Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). Have mobile tickets and cannot find barcode. AXS Mobile ID allows you to manage . It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. How do I accept my Mobile Electronic Transfer tickets using the MLB If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. Use the same email you use on StubHub. Sorry we couldn't be helpful. Sorry we couldn't be helpful. Select the tickets to sell, and then set your price and selling options. I purchased tickets for a concert back in February. Show the tickets on your phone for everyone in your group. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." Bought ticket and then they weren't available from the seller. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. All Rights Reserved. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. There is no fee for transferring seats and you are allowed unlimited transfers. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. Have been on hold 3+ hrs. How far in advance can I access my tickets? and our Does anyone know how to do it through axs?? i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. Step 1: Download and Login into MLB Ballpark App. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. A full-service national event ticket marketplace. Sign into your AXS Account and click Listings. [deleted] 1 yr. ago. This will help to ensure that you are ready for your event in no time! Ask the Community Contact Support I am having trouble "accepting" my Electronic Transfer - Support Thanks! Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! Usually there is a waiting period of a few weeks. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. AXS App FAQ | Crypto.com Arena Why did the venue decide to use AXS Mobile ID? AXS handles payment and delivery so buyers and sellers never interact with each other. If you already have an AXS account, the tickets will be transferred to your account automatically. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. Many fans find it best to TRANSFER the seats to their guests prior to the event. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Go into the app, look at the ticket. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. How will I know if my transfer was successful? AXS Mobile ID allows for convenience, flexibility and security. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Tix originally purchased Spring 2020, was postponed until today 7/31/21. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Here's how it works: Click the Transfer button next to the event in your AXS account. 2023 How will I know if my transfer was successful? AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. 2021 Vivid Seats Ltd. All rights reserved. Transferring AXS tickets to a friend : StubHub When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. Here we are. No, tickets must be scanned through the Rockets App or the AXS App. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. On the Review page, click the List Tickets button to finish. Customer service all the way to your seat, 2000-2022 StubHub. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Please help. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. When I sell tickets, do I have to deal with the buyer? Most mobile transfer tickets will not be immediately available. The concert is tomorrow. To view your AXS Mobile ID tickets click on your initials in the middle. I tried calling axs.nobody was home. Bought tickets for a group? Select the tickets to transfer and enter the recipient's information. Tap View to access the barcode and scan in for entry. Official Tickets and Your Source for Live Entertainment | AXS.com I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Terms of Service | Yes Nope. Sign in or create an AXS account. A Unicorn of a Groupset - New SRAM Force AXS After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). i will not book anything on stub hub as a result. You will enter your community username and new password and done! You may also review your transfers and purchase history at AXS.com. Theyll also need to get the AXS app.
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