Gary Richards has covered traffic and transportation in the Bay Area as Mr. Roadshow since 1992. Many transit agencies offer some type of 31-day pass for your convenience. In Seattle, the nearby Bell Street Pier garage is located at 9 Wall Street, directly across Alaskan Way from the Edgewater Hotel. Once you do that, it will show up in your account. And you can do it anytime. There is a one-time $3 fee to purchase a plastic Clipper card from a BART station vending machine. Infants under 1 (<1) are free on the Clipper, but are not provided a seat. Sign up for year-round getaways, special offers, and more. If you store your card in a wallet or near chip-based cards that use radio frequency information, remove it and tag it separately to the card reader. ADVANCE Fare Round-Trip only: Advanced purchase fares must be purchased a minimum of 2 days prior to travel date, non-refundable. I checked online, and, lo, about $100 has disappeared from my account, and over $200 from my wifes account.
Clipper | Alameda-Contra Costa Transit District Log in to your account to add a Backup Payment method. Need help planning your trip? Why not? All stations have Clipper vending machines, except SFO where only paper tickets are sold as of October 2022. RTC customers can transfer their RTC cards to their phones for mobile payment and continue to receive all their discounts, but their plastic card can then no longer be used for fare payment. Set up is easy and can be done on the spot or in advance while you are at home. The Clipper call center is open Monday through Friday, 7 a.m. to 7 p.m., Saturday 7 a.m. to 4 p.m. You may experience longer than normal wait times. Once you set up Auto-Reload, we need to confirm your payment method is valid. Use your Clipper card on all Bay Area transit systems, including Muni. You are required to pass through U.S. Immigration/Passport Control before boarding any departure from Victoria. If you want to ride, you will need to tag again. Please note: Once you convert your plastic card to Clipper on your phone, you will no longer be able to use your plastic card for transit. Discounts; Where to Use; Follow. You must apply for a Youth, Senior or RTC Clipper card to receive applicable discounts on fares. They may present one of the following documents: If both birth parents are not present, you must provide a signed (preferably notarized) statement from the parent(s) authorizing the child to travel out of the country or proof of custody. During the summer during double sailing days, there is a luggage storage area at the Seattle Clipper terminal where you can store your luggage (for $10.00 per bag Credit Card ONLY, cash not accepted) while you see the sights in Seattle. If you already have a card, you can choose to set up Auto-Reload when you load value online. All checked luggage items must be fully closed and contained (no protruding pieces or unclosed parts) to be accepted. However, there are 3 Clipper vendors at SFO. Riders are encouraged to get a Clipper Card to avoid the surcharge. This page includes debit cards and refunds. Clipper is available for mobile phones through eitherApple PayorGoogle Pay. At your request, we can mail you a new card with your balance restored, typically within 2 business days.
Clipper cards pending pass? : r/Bart - reddit.com Select "Transit card" and "Add Clipper card". However, you will need to register your card as part of the process, if you havent already done so. They also shared that the card on the account that is most likely mine was deregistered on Oct 7th and . Make sure you always have a current email address on file. RTC Card and Accessibility. Muni Fares & Passes.
Clipper card says still in progress : r/AskSF Key Clipper information translated to Chinese. Credit and debit cards are widely accepted across Canada, and ATM machines with 24-hour access are available throughout greater Victoria. ADVISORY: Please refer to the Waterfront Seattle website and WSDOT website for updates and directions ahead of your planned travel and allow ample time for arrival to our Wall Street parking garage. Once you receive the email confirming successful payment, allow at least 1 day for your card to be unblocked. While paper tickets willno longer be available for purchase at stations except SFO, riders are stillable to use the paper tickets they already have to enter andexit through fare gates. Can two people use the same card at the same time? Should you want to change your booking in any capacity, a $15 USD fee will be charged. Loading Value and Automatic reloading. Clipper is now available throughApple Pay and Google Pay. When you board or tag on, you are charged the maximum fare, and when you tag off, the difference between the maximum fare and the fare you should pay is credited to your card. All rights reserved. . Be sure to call your bank and credit card companies before departing to avoid any surprise charges and to inform them of your travel plans to prevent your card from being deactivated. My card/value was blocked due to an expired credit card. Clipper isadministered by the Metropolitan Transportation Commission. Most cell phones work just fine in Victoria, but some cell phone carriers charge additional fees for roaming and data without a Canadian or international phone plan. You could choose to set up Auto-Reload for a pass and go back later to set up cash value, too. On board the Victoria Clipper V ferry, A selection of locally-sourced meals, such as handmade sandwiches, yogurt parfaits, muffins and light snacks available for purchase on board. Yes. You will only need a valid passport (or other valid travel document, see below) to enter Canada. What should I do if my card is lost or stolen? On our international route, the Victoria Clipper V also offers onboard duty-free sales. Funds added using Apple Pay and Google Pay areimmediately available for use. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Luggage can be stored year-round (10am 5pm) at the Victoria Clipper (for $15.00 CAD per bag Credit Card ONLY Cast NOT accepted) while you explore in and around the city. We offer a variety of discounts as outlined here. Hotel Package: Non-refundable within 4 days of travel date. This site is protected by Google's invisible reCAPTCHA. The passenger-only round-trip fare for the Victoria Clipper ferry ranges from $115 USD $160 USD for a 7-day advance purchase round-trip ticket depending on the time of year. I set up Auto-Reload, but its not showing up in my online account. Once your order is stored on Clipper readers and fare gates, you can tag your card to them to pick up the value. However, you can park your car at nearby parking garages before boarding the Clipper (Bell St. Garage near the Seattle terminal, hourly parking at the Victoria terminal or the Hotel Grand Pacific in Victoria). "It's overwhelmed our ability to process the applications." Report a lost, stolen, damaged or defective card and discuss replacement options. Otherwise, you will be logged out automatically. To pay for your trip, tag your Clipper card or Clipper mobile on the ticket readers inside Muni buses and at Muni Metro fare gates. Monthly passes are for a specific calendar month and must be loaded to your card before the pass expiration date. All FRS Clipper employees and crew are fully vaccinated against COVID-19. For limited time, riders can get a new Clipper card on their phones for free (normally $3). Yours is the first email Ive gotten on this issue. We do not accept cash, checks or debit cards requiring a PIN. To provide payment, log in to your Clipper account and edit the payment information in My Profile. To use Clipper on your phone, tag your phone by holding it near a Clipper reader every time you board a bus, train, or ferry including when you transfer. If you are a Travel Agent or Clipper Commodore and would like to view/edit an existing booking, please visit the Agent Dashboard. Q&A: Highway 101 express lanes opened Friday. Enhanced Driver License or an Enhanced ID Card (EDL/ID) applicable to, An original or copy of his or her birth certificate. In order to book using your travel credit please reach out to a reservations agent using our contact us form. Update your spam filter by adding custserv@clippercard.com to your list of approved email addresses. Clipper defines a child as 11 years and younger, but hotels and tours may have different child ages. No, transit agency ticket offices cannot load value to mobile phones at this time. Once you have an active 31-day pass on your card, you can add up to three more passes to your card. Indeed! This page includes how it works, mobile payments and Clipper mobile app. What is the best way to tag on the new Clipper card readers? To add value to your Clipper card, open your mobile wallet on your phone. If you buy a new 31-day pass in person at a retailer, ticket office or self-service machine while the previous pass is still active on your card, Clipper will simply extend the expiration date of your current pass by 31 days, with no gap in between. Yes. The Victoria Clipper V vessel is a passenger-only ferry. When you set up Auto-Reload or load value to your card online or by phone, you have 6 months from the order date to tag your card to a Clipper reader to load cash value and 31-day passes. If you haven't reduced your balance by that time, the order will expire, and Clipper will return the value to your transit benefit provider. Log in to your Clipper account. If you are setting up automatic reloading (Auto-Reload) with a bank account, allow an additional 10 days for value to be available. Credit card charges are processed immediately. If you are going to ride the Cable Car,ferry, or buses, put Clipper on your phone. If you are a booked guest, you can quickly change or confirm your seats by visiting our seat selection portal. To use Clipper on your phone, tag your phone by holding it near a Clipper reader every time you board a bus, train, or ferry including when you transfer. Be sure to review the paper ticket fare chart at the station. Phone. Add Clipper to your phone before you take-off! Once you do that, it will show up in your account. Note that it can take between 5 and 20 minutes to walk from the Wall Street parking garage to our Seattle terminal depending on various factors such as train crossings. There is a 50 cent surcharge per trip for paper tickets. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. To find out more information about replacing an RTC card, please visit 511.org. Bicycles are charged a handling fee each way between Seattle and Victoria, BC and will be paid for at the ticket counter on your day of travel. International travelers, including Canadian citizens, will need proof of being fully vaccinated against COVID-19. Visit Us Get an adult, Youth or Senior Clipper card Our seating options include both Standard (non-window aisle) table options on the upper and lower deck as well as Premium (window aisle) seats.
Clipper Customer Service | bart.gov Yes, both vessels offer a gift shop with a wide array of fun and unique Pacific Northwest apparel including t-shirts, sweatshirts, hats and beanies as well as stickers and postcards. Comfort VIP Best of the best seats in Comfort Class! There is a 50 cent surcharge per trip for Blue tickets. Clipper: Clipper is the all-in-one transit card for the Bay Area. No. Tagging on with a plastic Clipper card or mobile Clipper card: Your session is about to expire due to inactivity. Purchase at various retail locations , including BART and Walgreens. Skip the side navigation menu and go to the main content. Robbins parking lot locations are also available for overnight parking. TDD/TTY: 711 or 800.735.2929. Select an amount of cash value or transit pass you want to load, and indicate you want to Auto-Reload this value. You can avoid blocked cards by adding a Backup Payment method (credit/debit card) for Auto-Reload purchases. How does Auto-Reload work with monthly passes? Roadshow: Is defacing license plates to fool toll camera readers on the rise in Bay Area? Why not? If you set up Auto-Reload for a Caltrain, Muni, VTA or SamTrans monthly pass, we can only automatically reload your new pass from the date your old pass expires to the end of the sales window for that pass. It still says my trip is in progress, any way to cancel this? So if your primary funding source is declined, your order will be charged to your backup card. If you do not hear any beeps or see any lights, your card may be defective or damaged. We will send an email to confirm that you have updated information in your account. How do I set up and use a Clipper card on my phone? Seniors age 65 and over get62.5% off with a Senior Clipper card. In addition, we offer a full range of beverages options, including locally-distilled spirits. ENTERING THE UNITED STATES: US citizens and US Lawful Permanent Residents do not need to provide proof of vaccination upon entry back into the US. Online, I can only see our last three months of transactions, and Im sure all $100 didnt go into two cable car rides and one bus trip. You will need to use this new email address the next time you log in to your Clipper account. Load a Clipper card onto your phone and pay with Apple Pay or Google Pay. BART is working to install Add Valuemachines that accept credit cards at all stations systemwide. Check Clipper News for holiday or modified hours. If you are setting up Auto-Reload for a transit pass for the first time, Clipper will charge your credit card or bank accountbeforemaking the pass available for you to pick up. Answer: If you are referring to a cash balance, then per Jon Guan's answer (and the Clipper FAQ), no it does not expire. If you want to change your class of seating, you will need to reach out to our Reservations team. The Go Pass is valid for the calendar year until Dec. 31 at midnight. Getting Started. Key Clipper information translated to Chinese. If you did not receive email notifications, we may not have the correct email address for you, or our email may have been blocked by a spam filter. See the, You can add a Clipper card to your iPhone or Android phone: To add a card to your iPhone (or Apple Watch), open the Apple Wallet app and click the plus + icon. Can I manage my Clipper account and pay my transit fares with my phone? After 6 months, youll need to call Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929) for assistance. Pay With Learn more about Clipper on your phone. Your value will be available immediately if you add value to a card in Apple Wallet or Google Wallet, whether you are adding the value through the Clipper app or in your wallet. To add a card to your Android phone, open Google Pay and click the + sign. San Francisco International Airport (SFO), Electric Personal Assistive Mobility Devices (EPAMDs), Elevator Locations and Accessibilty Pathways, except SFO where only paper tickets are sold as of October 2022, Some purchasing limits applyas outlined on our sales page, 2023 San Francisco Bay Area Rapid Transit District, Open the Wallet app and press the plus + icon, Open the Google Pay app, scroll down until you see the Discover section. Please contact our expert reservations agents to inquire about discounts for group bookings of 10+ guests. For a list of all locations and services, including where to apply for a Youth or Senior Clipper card, visit Sales and Service Locations. SAVE on your Victoria Clipper ferry ride when booking a Seattle to Victoria overnight hotel package! Skip the side navigation menu and go to the main content. Within each class, there are upgrade sections as well.
Go Pass on Clipper Program | Caltrain If you purchase value for your Clipper card online or over the phone, it wont be available immediately. Once youve activated your Auto-Reload, youll be able to see it in your account. The money is still missing. I called Clipper customer service and all I was able to find out after they located my supposed card via an old address (I wasn't great about updating my address and I've moved quite a bit) and my partner's clipper card is at the same address. To request a transfer of cash value from one card to another, wait until you have received your Smart Pass Clipper card, then contact the Clipper Customer Service Center at 877.878.8883 (TTY/TDD 711 or 800.735.2929) to request they transfer your cash value to the new card. US citizens and US Lawful Permanent Residents do not need to provide proof of vaccination upon entry back into the US. If you choose to provide bank account information, it may take up to 10 business days for Clipper to collect payment. Monday-Friday 7 a.m. - 7 p.m. Saturday and Sunday 7 a.m. - 4 p.m. custserv@clippercard.com. Most card readers are updated within a day, but please allow up to 5 days for readers on buses and Muni light-rail trains to be updated. What if my Auto-Reload payment fails or the card reader says "BLOCKED BAD DEBT"? The other reason to tag off is to take advantage of eligible free or discounted rides when you transfer from one transit agency to another. Clipper's terms state that after three years your card is inactive, but there's something weird about "Undelivered Order - Transaction ordering products or cash value that is not added to a Card. Clipper cards are accepted on BART, Caltrain, Muni, Santa Clara Valley Transportation Authority, AC Transit and Golden Gate Transit & Ferry. The RTC Clipper card is a version of Clipper created for passengers under 65with qualifying disabilities to provide 62.5% off. 877.878.8883.
Where To Use | Clipper Imagine you want to take a trip on SMART that costs $5.50. Heres how long youll need to wait to pick it up: If you need to use your value right away, reload your card in person at a retailer, staffed location or self-serve machine, and youll be able to use it immediately. The Clipper reader will be inside the door of a bus or streetcar; at the Muni or BART fare gates; on the Caltrain, SMART or VTA platform; or at the ferry terminal. Had to call a couple of weeks ago, and got a live person really quickly. I was charged the wrong fare. Just select your station on the Station List page, Just follow a few simple rules when taking your bike on BART, Find out quickly, using the BART Fare Calculator, Stay up-to-date with News Alerts sent by email or text, Explore the lastest job listings on our Careers page. Roadshow, Kudos to Caltrans for following up on drivers complaint: Roadshow, With just 2 cameras, a Texas city controlled traffic at many intersections: Roadshow.
Fares | VTA Huh? 3 1 1 Sponsored by Beverly Hills MD How to: Fix thinning brows. Your Auto-Reload is now cancelled, but your online account will not reflect this until the next time you tag your card. If you are signed up for automatic reloading or if you order your pass online or by phone, Clipper will automatically add the new pass to your Clipper card the next time you tag, after the original pass has expired. No, every rider needs their own card or device (phone or watch) to pay for fares. If you tag again outside of the cancellation window, you will be charged the maximum one-way fare. Can I get reimbursed? Please note that you cannot use your phone to unlock bikeshares. If you are participating in a special pass program through your employer, school or residence, please contact your program administrator for information about getting a replacement card. Upon arrival in Seattle, you will pass through U.S. Customs to verify any purchases made on the trip. Privacy Policy. opens in new window. Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or, Get an adult, Youth or Senior Clipper card, Replace lost, stolen, damaged or defective cards. Vista Class Located on the upper deck of the vessel, Vista Class offers leather seats with top deck panoramic views as well as ample table seating for small groups. Learn more about Clipper START and how to apply here. You are allowed to check up to two pieces of luggage on the Victoria Clipper fast ferry at the cost of $20.00 USD / $25.00 CAD (Credit Card ONLY, Cash NOT accepted) per checked bag per leg of travel. Call Clipper Customer Service at 877.878.8883, TDD/TTY 711 or 800.735.2929, to request reimbursement of any cash fares you feel have been mistakenly charged to your card. Please contact Clipper Customer Service at 877.878.8883 to request a refund without cancelling your card. Check out the r . Keep your phone handy in case an inspector asks to see your fare. If you dont have an international data plan, be sure to disable your phones data settings until you can find a hot spot to avoid charges. Clipper Navigation, Inc., is a subsidiary of Frde Reederei Seetouristik based in Seattle Washington, that provides multiple transportation and vacation packagesmany of which are offered under the name Clipper Vacationsincluding hotel and tour packages in Victoria, Seattle, Vancouver, Friday Harbor, Portland, Whistler, the Canadian Rockies and Kelowna. New to Clipper? What happened to my order? If you choose to provide bank account information, it may take up to 10 business days for Clipper to collect payment.
Clipper BayPass Sets Sail with Unlimited Transit Access Home | Clipper Should you want to change your booking in any capacity, a $30 USD fee will be charged and you must contact us to modify your booking. Please have your vaccination card or a photo of it ready in the event you are asked to show it. A Station Agent can help direct you. In December 2020, BART completed the transition of machines at all stations to offer Clipper as the only fare product available for purchase. Learn more on our luggage policy. The card reader at Caltrain stations.
Clipper and Pay by Phone | bart.gov On a successful tag, lights and a "Travel OK" screen will appear on the machine.
School attendance clipped by new transit passes - Oakland North Passengers will board the vessel after clearing through U.S. Customs and Border Protection Immigration processing. If you did not receive email notifications, we may not have the correct email address for you, or our email may have been blocked by a spam filter. The exception is BART HVD, which will be available the following day. Clipper on your phone will not unlock a bikeshare. Hold your iPhone, Apple Watch, or Android phone near the round Clipper reader on our fare gatesuntil you get an "OK" message on the fare gate. A little work up front helps you save money. Felonies may also prevent you from entering Canada. To provide payment, log in to your Clipper account and edit your Primary Payment method. The top outdoor viewing deck of San Juan Clipper is open and available to all guests during our trips and has bench seating but is not used for reserved seating. What happens if I tag on, but I change my mind? You will still need to use your plastic Clipper card for this. Registered cardholders can report lost, stolen or damaged cards and request replacements. Clipper on VTA EZFare VTA's EZfare app has been replaced by the Bay Area's regional transit fare payment app, Clipper.
Comfort Class is well worth it! - Review of FRS Clipper, Seattle, WA If one does not use the Clipper card for six months, it can be frozen. Email: FanAssist@Clippers.com.
How did $300 disappear from our Clipper cards? Roadshow Limited-use tickets are not available on phones. You can find the booths with Clipper cards on the arrivals level at Terminals 1, 2 and 3 or on the departures level at the International Terminal. There's no need to open an app. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. Please check out this 2022 guide to Seattle whale watching. Oakland plans to unleash pothole blitz to fix notorious street damage, Los Gatos: Hundreds still without power as Black Road repair project finishes early, Dear Abby: I love my wife but I think I better get divorced, Dear Abby: My wife said she doesn't like it, but it's part of my life, Harriette Cole: She has gone too far with the remote work option, Bobcat seen using Highway 17 wildlife crossing hours after it opens, Authorities: Man bombed PG&E transformers in South San Jose, Ask Amy: I feel guilty for not speaking up about my co-worker's activities, William backed Harry and Meghan's eviction, prefers brother never 'set foot in England again', Map in Murdaugh murder case: 5 deaths and a mysterious shooting, Ask Amy: I didn't ask for what I wanted, and I'm sad they couldn't guess, Miss Manners: I felt bad that they all skipped her baby shower -- and then I found out why, As Adderall shortage continues, DEA plans to limit some telemedicine prescriptions, House where JonBenet Ramsey was found dead listed for sale for almost $7M, Columbia University permanently drops SAT, ACT admissions requirement, The Waterbed Doctor: California retailer lays claim to retro bed with nearly 40 years of service, sales, Felonious Florida podcast: Missing teenage girl leads to several cases of child sex trafficking, Do Not Sell/Share My Personal Information.