palo alto saml sso authentication failed for user

July 17, 2019, this topic does not apply to you and the SaaS Security After App is added successfully> Click on Single Sign-on Step 5. . Configuring the 'Identity Provider Certificate' is an essential part of a secure SAML authentication configuration. I get authentic on my phone and I approve it then I get this error on browser. To configure Palo Alto Networks for SSO Step 1: Add a server profile. In the left pane, select SAML Identity Provider, and then select Import to import the metadata file. Sign in to the Azure portal using either a work or school account, or a personal Microsoft account. Local database Reason: User is not in allowlist. Use Case: Configure Active/Active HA for ARP Load-Sharing with Destination NAT in Layer 3 From the left pane in the Azure portal, select, If you are expecting a role to be assigned to the users, you can select it from the. The Palo Alto Networks - Admin UI application expects the SAML assertions in a specific format, which requires you to add custom attribute mappings to your SAML token attributes configuration. I am having the same issue as well. When I downgrade PAN-OS back to 8.0.6, everything goes back to working just fine. When an Administrator has an account in the SaaS Security This issue does not affect PAN-OS 7.1. Click Import at the bottom of the page. Whether your office needs a reliable exterminator or your home is under attack by a variety of rodents and insects, you dont need to fear anymore, because we are here to help you out. SaaS Security administrator. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, https://sts.windows.net/d77c7f4d-d767-461f-b625-8903327872/\. In the worst case, this is a critical severity vulnerability with a CVSS Base Score of 10.0 (CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:N). Configure SAML Authentication; Download PDF. The member who gave the solution and all future visitors to this topic will appreciate it! 06-06-2020 The log shows that it's failing while validating the signature of SAML. What makes Hunting Pest Services stand out from any other pest services provider is not only the quality of the results we deliver but also our versatility. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Is the SAML setup different on Gateways to Portal/Gateway device? Select SSO as the authentication type for SaaS Security Configure below Azure SLO URL in the SAML Server profile on the firewall If so, Hunting Pest Services is definitely the one for you. - edited In this tutorial, you'll learn how to integrate Palo Alto Networks - Admin UI with Azure Active Directory (Azure AD). Select SAML-based Sign-on from the Mode dropdown. and ( description contains 'Failure while validating the signature of SAML message received from the IdP "https://sts.windows.net/7262967a-05fa-4d59-8afd-25b734eaf196/", because the certificate in the SAML Message doesn\'t match the IDP certificate configured on the IdP Server Profile "Azure_GP". Guaranteed Reliability and Proven Results! Sea shore trading establishment, an ISO 9001:2015 certified company has been serving marine industry. In the Type drop-down list, select SAML. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises. The button appears next to the replies on topics youve started. https://:443/SAML20/SP/ACS, c. In the Sign-on URL text box, type a URL using the following pattern: Configure the Palo Alto Networks Terminal Server (TS) Agent for User Mapping. The LIVEcommunity thanks you for your participation! We also use Cookie. Enable Single Logout under Authentication profile 2. Manage your accounts in one central location - the Azure portal. On the web client, we got this error: "Authentication failed Error code -1" with "/SAML20/SP/ACS" appended to the URL of the VPN site (after successfully authenticating with Okta. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000001V2YCAU&lang=en_US%E2%80%A9&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, "You can verify what username the Okta application is sending by navigating to the application's "Assignments" tab and clicking the pencil icon next to an affected user. XML metadata file is azure was using inactive cert. Is TAC the PA support? This website uses cookies essential to its operation, for analytics, and for personalized content. Update these values with the actual Identifier,Reply URL and Sign on URL. The administrator role name should match the SAML Admin Role attribute name that was sent by the Identity Provider. Single Sign-On (SSO) login prompt not seen during GlobalProtect client Until an upgrade can be performed, applying both these mitigations (a) and (b) eliminates the configuration required for exposure to this vulnerability: (a) Ensure that the 'Identity Provider Certificate' is configured. 09:48 AM. It turns out that the Palo Alto is using the email address field of the user's AD account to check against the 'Allow List'. When you integrate Palo Alto Networks - Admin UI with Azure AD, you can: To get started, you need the following items: In this tutorial, you configure and test Azure AD single sign-on in a test environment. Any unauthorized access is logged in the system logs based on the configuration; however, it can be difficult to distinguish between valid and malicious logins or sessions. You may try this out: 1) Uncheck 'Validate Identity Provider Certificate,' and 'Sign SAML Message to IDP' on the Device -> Server Profiles -> SAML Identity Provider. These values are not real. Enable SSO authentication on SaaS Security. To eliminate unauthorized sessions on GlobalProtect portals and gateways, Prisma Access managed through Panorama, change the certificate used to encrypt and decrypt the Authentication Override cookie on the GlobalProtect portal and gateways using the Panorama or firewall web interface. In the Authentication Profile window, do the following: a. Unable to Authenticate to GP using SMAL - Palo Alto Networks In the Setup pane, select the Management tab and then, under Authentication Settings, select the Settings ("gear") button. If communicate comes back okay you should really contact TAC and have them verify your configuration and work with you to ensure that everything is working okay. To clear any unauthorized user sessions in Captive Portal take the following steps: For all the IPs returned, run these two commands to clear the users: PAN-OS 8.0 is end-of-life (as of October 31, 2019) and is no longer covered by our Product Security Assurance policies. 04:51 PM. 2023 Palo Alto Networks, Inc. All rights reserved. Under Identity Provider Metadata, select Browse, and select the metadata.xml file that you downloaded earlier from the Azure portal. Authentication: SAML IdP: Microsoft Azure Cause URL being used for SSO and SLO on the SAML IdP Server profile are the same when IdP metadata is imported from Azure Resolution 1. 09:47 AM Version 11.0; Version 10.2; . Enable Single Logout under Authentication profile, 2. on SAML SSO authentication, you can eliminate duplicate accounts The button appears next to the replies on topics youve started. New Panorama VM 10.1.0 stuck in maintenance mode, GlobalProtect UI with more than 1 account, Unable to change hardware udp session offloading setting as false. The Name value, shown above as adminrole, should be the same value as the Admin role attribute, which is configured in step 12 of the Configure Palo Alto Networks - Admin UI SSO section. These attributes are also pre populated but you can review them as per your requirements. If your instance was provisioned after In the SAML Identify Provider Server Profile Import window, do the following: a. No action is required from you to create the user. Enter a Profile Name. I've not used Okta, but In Azure you can stack one enterprise app with all the required portal and gateway URLs. When I go to GP. Click Accept as Solution to acknowledge that the answer to your question has been provided. Configurebelow Azure SLO URL in the SAML Server profile on the firewall, Created On03/13/20 18:48 PM - Last Modified03/17/20 18:01 PM, GlobalProtect Portal/Gateway is configured with SAML authentication with Azure as the Identity Provider (IdP), Once the user attempts to login to GlobaProtect, the GP client prompts with Single Sign-On (SSO) screen to authenticate with IdP during the 1st login attempt, Below SSO login screen is expected upon every login, However, duringsubsequent login attempts, SSOlogin screen is not prompted during client authentication and user is able to login successfully (without authentication prompt)upon successful initial login, URL being used for SSO and SLO on the SAML IdP Server profile are the same when IdP metadata is imported from Azure. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClizCAC. In this wizard, you can add an application to your tenant, add users/groups to the app, assign roles, as well as walk through the SSO configuration as well. Configure SAML Single Sign-On (SSO) Authentication. palo alto saml sso authentication failed for user The BASE URL used in OKTA resolves to Portal/Gateway device, but I can't imagine having to create a GlobalProtect app on OKTA for the gateways too? The results you delivered are amazing! Step 2 - Verify what username Okta is sending in the assertion. For more information about the My Apps, see Introduction to the My Apps. How to Configure SAML 2.0 for Palo Alto Networks - GlobalProtect - UserDocs To configure and test Azure AD single sign-on with Palo Alto Networks - Admin UI, perform the following steps: Follow these steps to enable Azure AD SSO in the Azure portal. After hours of working on this, I finally came across your post and you have saved the day. palo alto saml sso authentication failed for user. In the Reply URL text box, type the Assertion Consumer Service (ACS) URL in the following format: with PAN-OS 8.0.13 and GP 4.1.8. Select the Device tab. You can also refer to the patterns shown in the Basic SAML Configuration section in the Azure portal. Configure SAML Authentication. Authentication error due to timestamp in SAML message from IdP On PA 8.1.19 we have configured GP portal and Gateway for SAML authentic in Azure. url. When a user authenticates, the firewall matches the associated username or group against the entries in this list. Institutions, golf courses, sports fields these are just some examples of the locations we can rid of pests. If it isn't a communication issue you'll need to start looking at packet captures and a tool like the SAML DevTools extension to see exactly what your response is and ensure that everything actually lines up. 2023 Palo Alto Networks, Inc. All rights reserved. You can be sure that our Claremont, CA business will provide you with the quality and long-lasting results you are looking for! GlobalProtect Authentication failed Error code -1 after PAN-OS update MFA for Palo Alto Networks via SAML - CyberArk An Azure AD subscription. Send User Mappings to User-ID Using the XML API. http://saml-doc.okta.com/SAML_Docs/How-to-Configure-SAML-2.0-for-Palo-Alto-Networks-GlobalProtect.ht We have verified our settings as per the guide below and if we set allow list to "All" then it works fine. In addition to above, the Palo Alto Networks - Admin UI application expects few more attributes to be passed back in SAML response which are shown below. In the Profile Name box, provide a name (for example, AzureAD Admin UI). Click Accept as Solution to acknowledge that the answer to your question has been provided. No. Select SAML option: Step 6. Enable User- and Group-Based Policy. The step they propose where you open the advanced tab and then click 'ok' does not work anymore by the way, you now must click add and either choose a user, group or all before being able to click OK. What version of PAN-OS are you on currently? User not in Allow list - LIVEcommunity - 248110 - Palo Alto Networks Firewall Deployment for User-ID Redistribution. Please refer. Click on the Device tab and select Server Profiles > SAML Identity Provider from the menu on the left side of the page. No Super User to authorise my Support Portal account. We are a Claremont, CA situated business that delivers the leading pest control service in the area. You'll always need to add 'something' in the allow list. Enable your users to be automatically signed-in to Palo Alto Networks - Admin UI with their Azure AD accounts. Tutorial: Azure Active Directory single sign-on (SSO) integration with authentication requires you to create sign-in accounts for each If the web interfaces are only accessible to a restricted management network, then the issue is lowered to a CVSS Base Score of 9.6 (CVSS:3.1/AV:A/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H). with SaaS Security. c. Clear the Validate Identity Provider Certificate check box. From authentication logs (authd.log), the relevant portion of the log below indicates the issue: The username value used in SAML assertion is case-sensitive. Activate SaaS Security Posture Management, Add SaaS Security Posture Management Administrators, Best Practices for Posture Security Remediation, Change App Owner to an Onboarded Application. This website uses cookies essential to its operation, for analytics, and for personalized content. The Identity Provider needs this information to communicate After authentication, the PA provides me with: SSO Response Status Status: N/A Message: Empty SSO relaystate I've tried configuring the relay state in Okta based upon information from several forum posts, online documentation about the relaystate parameter, and a "relaystate" . 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In the left pane, select SAML Identity Provider, and then select the SAML Identity Provider Profile (for example, AzureAD Admin UI) that you created in the preceding step. Configure SaaS Security on your SAML Identity Provider. (SP: "Global Protect"), (Client IP: 207.228.78.105), (vsys: vsys1), (authd id: 6723816240130860777), (user: xsy@com)' ). This issue cannot be exploited if SAML is not used for authentication. All Prisma Access services have been upgraded to resolve this issue and are no longer vulnerable. All our insect andgopher control solutions we deliver are delivered with the help of top gradeequipment and products. Click the Import button at the bottom of the page. By continuing to browse this site, you acknowledge the use of cookies. In this section, you configure and test Azure AD single sign-on with Palo Alto Networks - Admin UI based on a test user called B.Simon. https://saml-doc.okta.com/SAML_Docs/How-to-Configure-SAML-2.0-for-Palo-Alto-Networks-GlobalProtect.html. Instructions to configure a CA-issued certificate on IdPs are available at https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UXP. ", Created On04/01/21 19:06 PM - Last Modified09/28/21 02:56 AM, SSO Response Status . If so I did send a case in. b. This certificate can be signed by an internal enterprise CA, the CA on the PAN-OS, or a public CA. local database and a SSO log in, the following sign in screen displays. However, if your organization has standardized Restarting firewalls and Panorama eliminates any unauthorized sessions on the web interface. Configure SAML Single Sign-On (SSO) Authentication - Palo Alto Networks Configure SAML Authentication - Palo Alto Networks The client would just loop through Okta sending MFA prompts. CVSSv3.1 Base Score:10 (CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H), CWE-347 Improper Verification of Cryptographic Signature. Followed the document below but getting error:SAML SSO authentication failed for user. by configuring SaaS Security as a SAML service provider so administrators e. To commit the configurations on the firewall, select Commit. Alternatively, you can also use the Enterprise App Configuration Wizard. The Source Attribute value, shown above as customadmin, should be the same value as the Admin Role Profile Name, which is configured in step 9 of the the Configure Palo Alto Networks - Admin UI SSO section. XSOAR - for an environment of 26 Palo Alto Firewalls + 4 PANORAMA - is it worth it? On the Select a single sign-on method page, select SAML. I'd make sure that you don't have any traffic getting dropped between Okta and your firewall over port 443, just to verify something within the update didn't modify your security policies to the point where it can't communicate. "You can verify what username the Okta application is sending by navigating to the application's "Assignments" tab and clicking the pencil icon next to an affected user. CVE-2020-2021 PAN-OS: Authentication Bypass in SAML Authentication You can use Microsoft My Apps. Do you urgently need a company that can help you out? url. Failure while validating the signature of SAML message received from the IdP "https://sts.windows.net/d77c7f4d-d 767-461f-b625-8903327872/", because the certificate in the SAML Message doesn\'t match the IDP certificate configured on the IdP Server Profile "azure_SAML_profile". Since you are hitting the ACS URL it would appear that the firewall is sending the request, but it isn't getting anything back from Okta. Click on Test this application in Azure portal. If you dont add entries, no users can authenticate. auth pr 01-31-2020 Auto Login Global Protect by run scrip .bat? Downloads Portal config and can select between the gateways using Cookie. The member who gave the solution and all future visitors to this topic will appreciate it! where to obtain the certificate, contact your IDP administrator I had not opened my garage for more than two months, and when I finally decided to completely clean it, I found out that a swarm of wasps had comfortably settled in it. - edited Configure the Palo Alto Networks Terminal Server (TS) Agent for User Mapping . d. Select the Enable Single Logout check box. Please sign in to continue", Unknown additional fields in GlobalProtect logs, Azure SAML double windows to select account. Issue was fixed by exporting the right cert from Azure. In early March, the Customer Support Portal is introducing an improved Get Help journey. g. Select the All check box, or select the users and groups that can authenticate with this profile. By continuing to browse this site, you acknowledge the use of cookies. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Palo Alto Networks Security Advisory: CVE-2020-2021 PAN-OS: Authentication Bypass in SAML Authentication When Security Assertion Markup Language (SAML) authentication is enabled and the 'Validate Identity Provider Certificate' option is disabled (unchecked), improper verification of signatures in PAN-OS SAML authentication enables an unauthenticated network-based attacker to access protected . Click on Device. 1 person found this solution to be helpful. Perform following actions on the Import window a. Configuration Steps In Okta, select the General tab for the Palo Alto Networks - GlobalProtect app, then click Edit: Enter [your-base-url] into the Base URL field. There are various browser plugins (for the PC based browsers, most probably not for the smartphone, so you need to test this from a PC). Any unusual usernames or source IP addresses in the logs are indicators of a compromise. Because the attribute values are examples only, map the appropriate values for username and adminrole. e. In the Admin Role Attribute box, enter the attribute name (for example, adminrole). Control in Azure AD who has access to Palo Alto Networks - Admin UI. After a SaaS Security administrator logs in successfully, f. Select the Advanced tab and then, under Allow List, select Add. In this case, the customer must use the same format that was entered in the SAML NameID attribute. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Please contact the administrator for further assistance, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises. The button appears next to the replies on topics youve started. This website uses cookies essential to its operation, for analytics, and for personalized content. Learn how to enforce session control with Microsoft Defender for Cloud Apps. Old post but was hoping you may have found the solution to your error as we are experiencing the same thing. Configure Palo Alto Networks - GlobalProtect SSO Open the Palo Alto Networks - GlobalProtect as an administrator in another browser window. Many popular IdPs generate self-signed IdP certificates by default and the 'Validate Identity Provider Certificate' option cannot be enabled. It has worked fine as far as I can recall. Main Menu. Configure Kerberos Server Authentication. The attacker must have network access to the vulnerable server to exploit this vulnerability. Go to the Identifier or Reply URL textbox, under the Domain and URLs section. In the case of PAN-OS and Panorama web interfaces, this issue allows an unauthenticated attacker with network access to the PAN-OS or Panorama web interfaces to log in as an administrator and perform administrative actions. Whats SaaS Security Posture Management (SSPM)? SAML Assertion: signature is validated against IdP certificate (subject \'crt.azure_SAML_profile.shared\') for user \'john.doe@here.com, 'SAML SSO authenticated for user \'john.doe@here.com\'. Identity Provider and collect setup information provided. Important: Ensure that the signing certificate for your SAML Identity Provider is configured as the 'Identity Provider Certificate' before you upgrade to a fixed version to ensure that your users can continue to authenticate successfully. Additional steps may be required to use a certificate signed by a CA. Click Save. Obtain the IDP certificate from the Identity Provider On the Set up Palo Alto Networks - Admin UI section, copy the appropriate URL(s) as per your requirement. stored separately from your enterprise login account. To check whether SAML authentication is enabled for Panorama administrator authentication, see the configuration under Panorama> Server Profiles > SAML Identity Provider. Edit Basic SAML configuration by clicking edit button Step 7. Did you find a solution? auth profile with saml created (no message signing). Gophers and other rodents can prove to be a real nuisance for open sporting fields, and if you want to have an undisturbed game or event, our specialists will make sure that everything is OK. Configure SSO authentication on SaaS Security. Palo Alto Networks thanks Salman Khan from the Cyber Risk and Resilience Team and Cameron Duck from the Identity Services Team at Monash University for discovering and reporting this issue.