Then click on the manual name to download. Follow the Huynh-Doan family on their trip to Colorful Colorado, why they chose the #rvlife, and the lessons it has taught them along the way. It is NOT THE PRODUCT but the PEOPLE who are not making correct choices when interacting with customers and the handing of service for this vehicle, as we continue to watch and wait, watch and wait . The only fuse location I'm aware of that's radio related should be the one on the driver's side floor, which I'm sure you've checked. As we all know in March 2020 the ******19 pandemic hit being considered high risk due to ******19 we stayed home to minimize our exposure. Submitting a response indicates a willingness to work with customers to make things right. You are sure to enjoy the privacy curtain at night.There is a corner bath featuring a shower, toilet, and vanity with sink, plus overhead medicine cabinet. Most troubling of all this is how much the ******* family enjoyed the first trip, the layout and performance of the motor vehicle. RV Wife. Who never came back to do the work. Mine was easy.after I had checked all fuses, fuse blocks, use/store switch..you name it. Here are some of the most common reasons why your RV generator won't start: Low Oil Level Battery Issues Lack of Fuel in RV Old Fuel A part is broken and needs to be replaced The generator is old and worn out Floorplan - 2017 Thor Motor Coach Four Winds 26B, Our salesman Rudy, along with your whole staff was outstanding. We believe that **** knew that $1000.00 would in no way cover the labor charges to fix the heating breech and defective flooring. from Thor Motor Coach. See dealer for details. Thank you.
I am waiting for **** to call us back. After ******* ***** had our coach for almost a year. Brand: Thor Motor Coach. The park/travel switch on my coach does not switch the radio to the coach batteries. We purchased a 2020 ************ model **** on September 4, 2019. BBB Business Profiles generally cover a three-year reporting period. The slide ran very slow, it always seems too. How can ****************** relay information, determine issues and ask questions on why we can and why we cannot do this to give to **********, ******* *****, etc.??? Terms may vary. Multiple emails say **** approved the work to be done, only to reject their labor charges in the end. Both the sofa and dinette offer overhead storage and can each be made into additional sleeping space for the kids or extra guests.Up front above the cab is a 54" x 96" bunk with a 40" swivel flat screen TV.Create all of your favorite meals and snacks easily in this kitchen with a refrigerator, large double sink, three burner range-top, and an overhead microwave. ****************** was thankful that someone from Thor Motor Coach reached out. WE are the ones who have been working these past three years, going to great expense and traveling countless miles going from dealership to dealership trying to find someone, anyone to help us. Which we received no assistance. Save your favorite RVs as you browse. The cab-over bunk provides additional sleeping space, and you'll enjoy the flip-up queen bed in the bedroom, along with a 32" TV. BBB Business Profiles may not be reproduced for sales or promotional purposes. Exterior 32" TV on Swivel Bracket with Bluetooth Sound Bar and Radio; Bluetooth Coach Radio with Exterior Speakers; Cable TV & HDMI Ready; Satellite Mounting Backer in Roof; Wall Cubby with Net and USB Charging Port; Power Charging Center for Electronics Electrical & Plumbing. Exterior 32" TV. **** had no issues resolving many of the other problems with our coach. We have contacted the customer to investigate the root cause of the concern.
Used 2022 Thor Motor Coach Delano Sprinter 24TT Motor Home Class C Someone on the Thor forum had the same issue and had to reset the radio by pulling it out of the dash, unplugging the power connector at the rear of the radio and that reset it to enable it to work. If you have difficulty registering an account, logging in or need other account-related assistance, send us a message and well get back to you shortly. The issues were filed with **** when the coach was new. On 12-11-20 we took the coach to different dealerships, finally ending up at ****************************. 2022 Thor Motor Coach Four Winds 31WV Overview | Beckley's RVs. Each journey you take with a Palazzo Class A diesel motorhome by Thor Motor Coach is made smooth thanks to the Air-Ride suspension, the Sachs shock absorbers, and the Atlas foundation. Check whether the batteries are charged enough. Now they say we can drive the coach ***** plus miles each way from ***** to ******* for Thor to do the work. He moved to a new position. We had the privilege to work with Joe A. the Internet Manager. If these are the type of responses that ****************** will and can expect from **** in the future, ****************** needs to know that and others need to be aware of that, so better choices can be made from other providers when making with purchasing motor vehicle. Please note - there could be multiple recalls for a specific model RV. I lived on a boat many years ago so I understand the perils of 12v living in a movable environment (it seems harsher though). The same way they want they money on time, Included my vin number thor vegas **** 2022. #ThorMotorCoach #ThorHowTo #FourWindsRV #QuantumRV #ChateauRVWhether you are hitting the road for the first time or a seasoned traveler, this video is an in-. If we miss you on the call, please call ************ and ask for a rep to assist in setting up with a **** case #. Why should we have to pay a single ***** more to pay for defects that were reported to **** when the coach was new. 2022 Thor Motor Coach freedom elite. It just switches the ignition feed for the radio from ignition switch power to the same source of power that the B+ keep-alive lead uses. Thor fave me a warranty center but they were unwilling to service my van ************************************* ** said they had thier own customers to service and since I didnt purchase from them to go someplace else. ******* ***** is also questioning why the **** dealership in ******* that identified the issue, had a solution, ************* and cost to repair that was given to **** at Thor, and that **** did not authorize this vehicle for repairs at the ******* **** dealer, fixing ********************** issue and he could now be planning and executing his second motor home trip. HOW WILL ****************** KNOW IF HE CANNOT TALK TO A SUPERVISOR AT **** ABOUT THE ACTIONS THAT **** HAS TAKEN AND NOW, ****************** IS BEING ADVISED THAT THE ACTIONS OF *************** BE INCORRECT ACTIONS. Manufacturer-provided pictures, specifications and features may be used as needed. "I called the retail customer and discussed their frustrations with the jumps/hoops back and forth between ******************** they've experienced with a fuel line concern they are having. This coach is over 6 years old. Thor Motor Coach's stands behind it's previous response, copied below. Don't go searching for zebras just yet. Two pieces- theatre seating and passenger seat are shredding and coming apart This was a very expensive coach. Need advise, had a shop replace house battery and repair inverter. ****** advised that in order to talked to a supervisor, I would need to complete a form over the phone, in which I agreed and she immediately transferred me to ********* **** continue to refused to allow ****************** to speak to supervisor which may have de-escalated the situation, if ****************** could do so. I think at one point we were just trying to stump him and we couldnt, (Is there anything else we should consider when evaluating the best value for your RV?). Need advise, had a shop replace house battery and repair inverter. We are so very happy with the coach we purchased! The dealers in my area state that they dont even know what a ********* is and dont work on them. It's time to pack for your next trip in this Thor Motor Coach Four Winds class C model 26B. And one, Don't Miss Paradise Oaks RV Resort In Florida. The update from ***, service advisor, wanted to let me know that they are now dealing with Thor Warranty on exactly what they expect ******* *****, authorized Thor Warranty dealer, to do with an issue of replacing the wrong size fuel hoses creating an evaporation leak on the vehicle and therefore creating error codes through the SERVICE ENGINE SOON light that ******* ***** does not have the capability or facilities to perform this task of repairs to include diagnostics to ensure if they could fix the issue, would clear the fuel evaporation issue errors and reset the SERVICE ENGINE SOON light. Fast forward to now November of 22' and bubble has grown in size, both sides of roof that meet sides of coach have come up whole length of coach, yet again have taken to selling dealer now to be told this is normal and "now out of warranty". UPDATE FROM ******* ***** (Thursday, November 16th, 3:15pm) - AUTHORIZED THOR WARRANTY AND PLACE OF PURCHASE OF THE VEHICLE: ********************** vehicle was taken from *******, ** on Tuesday, November 8th to ******* ***** of ******* in ****, ** on Wednesday, November 9th.
New 2023 Thor Motor Coach Outlaw 38MB Motor Home Class A - General RV 3 burner stove, microwave, mid size fridge/freezer, 2 tv's, AC/heat, satellite radio, backup camera, can sleep 6, primary bedroom with queen bed, kitchen dinette turns into a bed, bed above the cab. Across from the bed there is even a place for an optional 32" LED TV. ", I am rejecting this response because:The ************* location that was given to us, the website above They stated they do not work on RVsWe need a location nearby. At that time, it started making a screeching sound like a prop from an airplane rubbing against a wooden wall. ********************************* became Retail Warranty Supervisor in April of 2022. The attached scans of the countless emails we have from Thor show the issues were all reported while under warranty. Diesel and gas-powered chassis options. After changing the engine battery the radio and backup camera will not work. 40,000 miles. It was a pleasure dealing with all of you.
Look in house battery compartment. Onan onboard generator. The solenoid is subject to failure and if it does, the switch will do nothing. **** has not acted in good faith, as the documentation will show. ********* in **** had the coach for six weeks only to decide in the end not to do the job. Is this the type of service ****************** can expect to be "funneled" to **** for every question or vehicle service call as a hostile customer with no rights or privileges? She agreed to wait till it is safe to drive the coach to get the estimates. She is also equipped with . Stock Number I am rejecting this response because: As is well documented we believe that **** knows that their "goodwill offer" of $2,000.00 will in no way cover the cost of labor to repair the issues with our coach. The pivotal combination of large Class A amenities with more power than a typical Class B RV. We want the work to be done correctly. Customer was happy with resolution and advised him of my direct contact info, requested he send his outlined notes of his experience with his coach so far since purchase date. See dealer for details. My question: Is there a definitive reason why the driver's (chassis) radio is not mounted/wired in a standard fashion? 2016 Freedom Elite 28H with a Axxera radio. Thor Motor Coach's diverse product lineup includes many of the world's most recognized Class A, Class C and Camper Van brands. The Delano Sprinter also includes many interior comforts, like the easy-to-clean residential vinyl flooring, the high-gloss Euro-style cabinetry, and the Leatherette furniture! We can't thank all the employees of General RV enough for making this experience so unforgettable. Just for good measure, recheck those easy to access fuses in the panel in the coach. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. It was more than we were planning, We were looking into a travel trailer (RV) that is and Christopher was wonderful, He took us around and show us some of the most beautiful RVs Ive ever seen. TMC was only aware of the roof issue, we will be more than happy to review any warranty claims. They found lifetime clients and we will never hesitate to recommend them to anyone in Quebec looking, Like most: Thanks for all your help. You must log in or register to reply here. We have documented the roof concerns in case it does happen to be a concern. Searched for help on the forum and replaced fuse in the rear radio and its working but not getting power to the dash radio any ideas? This price is only valid for 24 hours from. Our Owners Resource and Owners Guide can help you get the most out of your travels. Is there a video or "How To" instruction on removing window, fixing problem and replacing same? Begin with this one! I have a decent amount of mechanical and electronic knowledge and don't mind tearing into something to fix it correctly. Make Offer. We now have two new estimates, both have been rejected by *************************** and *********************************. **** advised that I could not talk to a supervisor, there was nothing I needed to talk to a supervisor about and he was dealing with giving me the best Thor customer service. When I tried to bring it back in, it came in a few inches and then stopped. Fill out this offer form and we'll get back with you as soon as possible. Your actual payments may vary. A Thor representative will be contacting you shortly to review your pictures and come up with an amicable solution. Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********. Rates and amount financed are determined by credit history. THOR RECALL NOTICES - LATEST RECALLS FOR THOR - ARFC THOR RECALLS Recall information for THOR RVs, campers & trailers. The $1,000.00 bid they accepted.